Martin provides great customer service; knowledgeable and helpful, as well as being very friendly. Perfect. Other staff have been helpful too, but I have not as much interaction with them.
Great service all round I appreciated the phone call I received when initially the fault couldn't be found. After a short chat clarifying the situation. The fault was eventually found and cleared. Prompt return of bike sooner than I was expecting so well done and thanks.
Incredibly professional service from all the staff at St Albans Trek. Especially Aaron who is incredibly efficient, knowledgeable and highly skilled.
Service with a smile and competitive pricing too
Service from your team at St Albans is excellent. Every time I go into the store they are very friendly and helpful. Nothing is ever too much.
You have a great time there.
It’s ways a very friendly service that makes you feel like a valued customer. Martyn always remembers my name when I come to the store, even if it s been 6 months since my last visit.
Staff friendly, helpful and knowledgable.
Good communications about order
When i went to collect bike ot wasnt ready but a was given a drink and asked to wait while two people worked in my bike immediatley to resolve issue
Martin, Alex and the team were extremely helpful after my bike was written off in an accident, and I was delighted to source my new bike through Trek St. Albans. I think the team there provides an outstanding level of customer care and service. Thank you.