Chris was a great salesperson! Super knowledgeable and friendly - didn't try to push and sold me exactly what I wanted and needed. Very excited to get out on the trail with my new bike - I will definitely be back in for services and add ons.
There was a great price online for the bike rack I wanted, and it was very easy to order and pickup from the store. I even got a 10% off coupon by email. The store employees were great - they put the bike rack together and helped put it on my car. Great job!
The store employee was so helpful. He helped me make changes to my bike so that it was better fitted for me and I was more comfortable. He was very patient and had very good suggestions that I had no idea existed. I highly recommend Trek for their professionalism and knowledge.
I was very impressed with your team member, Colton. He spent as much time as I required to answer all the questions that I had, make suggestions, with no pressure to buy.
I had the nicest person waiting on me. Not sure I even got his name but I hope it's in my records because he was super nice and helpful. One of the best retail experiences I've ever had!!
Colton, Kevin and the rest of the Trek Ballwin staff continue to deliver fast and friendly 5-star service. Whether looking for a new bike, gear, or quality service, I highly recommend this shop!