Extremely kind and friendly service. Professional and expert knowledge. Explain things clearly.
Efficient in their service. One feels good about leaving their bike in Trek’s hands.
The quality of the bikes is good, and I most recently had to take my front wheel in for a spoke issue. They had the spoke in stock and were able to repair it much quicker than anticipated. The mechanic made an effort to repair quickly knowing I was needing some training rides before Pedal.The Cause.
Colton, Brian and all the others are Amazing, super professional and the best technicial bicycle knowledge in St. Louis!
When I need advice or service, I visit their and I'm always pleased!!
I've had my bike serviced a couple of times with you and both times the tech was friendly and took care of me in a timely manner. I had no issues after having my bike serviced. That's really all someone can ask for.
1. Excellent customer service,
2. Very knowledgeable staff.
3. Truly competent service and repair department. which I have used numerous times for both service and repairs of my bicycles.
4. Outstanding selection of bicycles and accessories.
5. I like Trek bicycles.
The staff was very knowledgeable and helpful. They performed the 30 day check up perfectly and make sure adjustments were made based on my experience thus far on my bike. A+ visit