Met with staff. They asked great questions e.g. what Type of riding will I be doing most. Asked what additional equipment I required and attached accessories I purchased before I left store.
Great job
Mike at Trek was an outstanding customer service rep who knew all the bikes and every part of a bike. He helped me select the perfect bike for me, along with all the headgear and bikegear I'd need for a safe ride. Highly recommend Trek Bicycle at Stafford Aquia Park!
Helpful staff that are very knowledgeable and willing to help with any issue. They also have all accessories and parts I could ever need which makes it very convenient.
Friendly, professional and always provide the services I need. Not only have I purchased my bikes from here but I also use their services when I need repairs or maintenance.
Courteous and friendly staff. Professional attitude without high pressure sell tactics. Provided clear understanding of products and future service options. Clear description prevented us from buying unnecessary items both on the phone and in person.
I went to the shop to buy a new bike for my daughter, and Mike was incredibly helpful. He took the time to make sure the sizing was right and clearly explained the benefits of buying from Trek. He was friendly, knowledgeable, and easy to work with. I would definitely recommend buying a bike from them and using their services.