Knowledgeable, able to get out of stock items quickly, quick turn around to install accessories. Nice touches including first maintenance free, new bike day diploma, trails app.
Service is excellent. Salespeople eager to answer questions and saw our interest in in several different areas, and provided Trek’s travel group information to consider for our next trip.
Got a great deal on a bike helmet for my wife. I wish I got her that yellow trek jacket on the clearance rack! If it is still available please let me know. It was a small for $39.99. Also interested in the same jacket in a large for myself. My phone number is [PHONE NUMBER REMOVED].
I have had 3 prior treks and I love the product.
Ken, who helped me, was incredibly helpful and patient with me as he stood out in the rain as I tried out the bike for about 20 minutes.
Thanks. Ken!
Store staff were very responsive and helpful. They put my bike together, tested it, fixed a broken part, attached accessories, and even helped load the bike into my truck. All staff I worked with were friendly and knowledgeable.
Large selection of bikes that were well-displayed and easy to look at. Space was large and organized. But best of all was the staff person we interacted with. I've bought my 3rd Electra. All of them have been wonderful.
Ken was amazing. We are new to the hobby and he took time to answer all of our questions and asked great questions to understand our needs better. He helped us pick some amazing bikes and got them set up for us. He managed all that while our daughters played in the store and he was great with them (including helping our 3 year old pick out a new helmet). He even waited late for me to drive back to pick up everything as we didnt have enough room in our vehicle. All of this on a holiday. I can't recommend this place enough. Thank you, Ken, and we will see you again soon, I am sure.