I came into the store for some guidance on a crank set . Steve Maluk went above and beyond showing exemplary customer service.even though the this store is a bit of a Trek for me. The next purchase will be at this store because of Steve.
Awesome service, Brian was extremely prefessional/helpful/knowledgeable. Gave me recommendations for local trails where I live.
I had to drive an hour to make this exchange, and he lives not far from me. He even said something like "If I knew I could have maybe met you locally for this exchange"
Service like this is rare these days.
Trek bike was my dream due to the quality of product. However, what impressed me the most is the service at the Stirling place. Steve and Paul are just amazing. Great conversation and fun shopping!
The expertise, professionalism, friendliness were exceptional! The manager and service technician were both extremely helpful and kind as well! Great products for a fair price!!