Recent Reviews:
October 27, 2025
Daniel Mcconvey
I was there yesterday Oct 26, 2025. The lady at the counter was very helpful, friendly and attentive. Brian, who was assigned to me, worked on my tire earnestly. He came out to my care without me asking to look at my bike. He checked the other tire without asking. It was the best service ever for me at Trek Sterling. Lots of energy there. On top of that, when my care was still in the lot at 6 pm (I was riding) Brian sent a text to me making sure I was ok. Thank you, Brian!
October 25, 2025
Zach Feldman
October 25, 2025
J.D.
The bike service here is top notch. When they do the work they stand behind it 100%. I rode my bike there for a seat issue. On the way I picked up a nail and got a flat tire. They looked at the seat and stood by there work and even fixed the flat for free! I will continue to come back as they are fast, reliable and value priced.
October 17, 2025
D.S.
The staff was very friendly and attentive. I called ahead of time to check inventory and requested they set the bike aside. I arrived and was happy to see the bike was assembled and on the floor in a stand with a note on it. When they found out it was for my child, they even gave me a "Certificate of New Bike" and some cool stickers to pass along. Very cool!
October 16, 2025
N.F.
October 15, 2025
Matthew Davine
October 5, 2025
Ted Blanco
October 4, 2025
Justin Gomes
Brian R went above and beyond to try to help me with an issue. An item I wanted was special ordered for me and the warehouse delayed me many days, Brian called me daily with updates on my order/delays and offered to remediate the situation with many alternatives. Fortunately he was able to find a solution and even offered to delivery my bike to my doorstep - actually walked it into my garage for me (I live 45 minutes from the store) so I was very pleased with his resourcefulness and determination to not make me drive to the store a second time for my bike.
October 4, 2025
A.A.