Your service was very professional, even though there was some miscommunication. We are humans and we do make mistakes, but you guys did very well and did your best within budget.
I love the bike I bought but the service I received was great. We had a misunderstanding about me being notified that my bike was ready and they went out of their way to insure I was happy and satisfied when I left the store
I came in with an older Trek ( Skye XL 16 yrs old) and it needed a solid work up. I was given a fair quote. The work done to the bike was beyond my expectations and much less than quoted! I couldn't be happier! The staff are passionate about what they do and are dedicated to keeping your bike rolling at fair prices! Our family's Treks can still reliably conquer Kincaid trails after 15 years of ownership! That's impressive to me!
I have not received the product yet however, ordering was easy and getting the product out the door the next day was awesome. I'm looking forward to receiving my package.
Thank you for setting up our bike so quickly and at a very affordable price. Also big thanks to Liam for teaching me and my wife about the many different things about our mountain bike. We definitely recommend this shop and will return. Thank you again!
Worked with me to get my bike in and serviced even though I was out of town. Super friendly throughout the whole process. Definitely will be recommending the shop to anyone who will listen
I entered your store in need of support. Both of the mobility devices [zeens] my daughter uses to walk having been damaged.
Adrian and Bryan immediately assessed the situation, developed strategies, and offered a plan of action. Mostly offered hope laced with expertise and determination.
They coordinated with the Zeen manufacturers and support staff. Received needed parts and installed/adjusted all within the same day received.
Within less than a week of our first meeting, my daughter was back using the Zeen and building her independence once again.
We appreciate the professionalism and care afforded us.
Thank you
I had my very old bike serviced. It is time for a new bike but Robert completed the level 1 service and inspected the frame, fixing anything that could and should be fixed. It's time for a new bike and I'll be heading to Trek to get it. Thanks.