Been in twice and both sales people were fantastic! Took time with my wife and I to explain things about our bikes (purchased elsewhere) that were not mentioned and gave us great tips. We'll be back even though it is 45 miles to get there.
Katerina was very informative, answered all our questions. And we had a lot!. She made the experience of buying something new that we had never been a part of very easy, and felt good about our decision on which bike we thought was best for us.
I went into Trek Coeur d’Alene last Saturday expecting to leave my bike for a few days. The tech took care of my valve stem issue (tire sealer gummed up my stems) in a matter of minutes. Out riding again in no time!
Trek bikes are well built and engineered. The sales person listened carefully to the features I was looking for in a new bike. His recommendation exceeded my expectations. This is my favorite bike over a lifetime of riding.