It was busy when I arrived with a flat tire on my bike. I thought I was going to have to leave the bike to be repaired. The employee took the time to fix my tire while I waited. $26 seemed a little high for a new inner tube, but I was still grateful for the quick repair.
Absolutely the best bicycle sales and service store in the United States. Customer care and service is unsurpssed! Have been customers for over 10 years and are always treated like family.
Great store. Very clean and accessible. Staff are incredibly helpful and informed on products. Service department is excellent. My wife and I's bikes are 12 years old and we keep them maintained and they still run excellent. My kids are finally old enough to have full size mountain bikes and I believe Josh, hope I got his name right, helped us with them. They test rode them in the lot and he made the recommendation that my son should go up to a smaller version of an adult bike rather that a larger kid bike and that was a great idea. We ran into him on the bike path on CDA lake drive about an hour after he sold the bikes to us. We are super stoked to be able to hit the trails as a family now. We are lifelong Trek customers.