I have been riding road and mt.bike for over 45 years and Trek and Trek CDA has gone above and beyond what you expect nowadays they will have my bike business and friendship forever.
Thanks [FIRST NAME REMOVED]
The entire staff is knowledgeable and customer service-oriented, from hurrying to open the door when they see you are bringing in a bike, to determining what service is needed, to beating their scheduled date to have the work finished correctly and ahead of time.
The customer service is exemplary and exceeds expectations! Every question was answered in detail from product knowledge and experience. I was not rushed, and I got to ride the bike before making a decision to purchase it. I was fit with the perfect ebike for me. I just love it. They also offer service on bikes.
It’s a delight to shop here and do business with folks that care for customers with excellence. Thank you!
I love the Coeur d Alene Trek bike store!! The products are good quality, they have everything you could possibly need and the staff are terrific. The staff are knowledgeable and can help you choose the right bike or help you upgrade the bike you have. I have had my bike repaired by Chris the bike mechanic several times. He really does a great job and has given me several tips on how to improve my ride.
Products look nice in showroom and sales staff had extensive knowledge and was able to answer all questions. Shop staff immediately knew what my bike needed for major tune up. Parts were available and turnaround time was fabulous (4 hours). Better yet, bike feels like new again. Couldn't be more satisfied. Staff also loaded my bike in truck. Courteous and professional. Same great treatment a year earlier too. I'll be back.
We bought two bikes in 2019 and have brought them in for routine tuneups a few times since. We've also bought some accessories at the CdA store over the past 7 years.
Products are of high quality and durable.
Staff has ALWAYS been very friendly and helpful and knowledgeable anytime we've brought the bikes in and had questions.
The work done has always been top notch and has given us confidence that we'll unlikely have catastrophic break downs when far from a trailhead.
Just an excellent store in Coeur d Alene all around with a great staff.
I have had my Trek e-mountain bike for several years now and it has been incredibly dependable and well built. The battery has plenty of power for a full day of activity for me. I just had a level one service done and it was completed before expected with the bike coming back clean and shiny and ready for another season of riding.