The expertise and great customer support! They spend all the time one needs to understand any of their products and services. They make the customer feel important and respected
I loved the customer service I received. I needed a used bike tuned up before I took it out the first time, and it was done well, and in a timely manner. I am new to the biking world, so I had many questions. The associate took his time, and he answered all of my questions very knowledgeably.
I visited the Trek Shop in Columbia TN. looking for parts for my bicycle. The sales person was very helpful and presented the difference between the parts available. I would recommend the store to anyone interested in a bicycle or parts.
We love this Trek store and the team on staff. Amazing knowledgable service every time we visit. Expert care whether we are buying a high ticket item like a bike or something smaller like a helmet or child's bell. Every time we come in we are treated like top priority customers no matter what.
I have sent my previous Cannondale Lefty to be serviced at Columbia Bike. Dave and his staff have always been OUTSTANDING!! Professional great workmanship.
After talking with Dave and he showing and riding my new Trek Fuel 5 Deore, Iwas SOLD!?!? Dave help and explanations were Outstanding and helpful. I am very happy and thankful for my purchase and the great support.