The expertise and great customer support! They spend all the time one needs to understand any of their products and services. They make the customer feel important and respected
I loved the customer service I received. I needed a used bike tuned up before I took it out the first time, and it was done well, and in a timely manner. I am new to the biking world, so I had many questions. The associate took his time, and he answered all of my questions very knowledgeably.
I visited the Trek Shop in Columbia TN. looking for parts for my bicycle. The sales person was very helpful and presented the difference between the parts available. I would recommend the store to anyone interested in a bicycle or parts.
We love this Trek store and the team on staff. Amazing knowledgable service every time we visit. Expert care whether we are buying a high ticket item like a bike or something smaller like a helmet or child's bell. Every time we come in we are treated like top priority customers no matter what.