Staff is usually helpful even when I'm buying tools, and parts rather than big ticket items. This is not the case at every bike store and it's much apprecaiaed.
I really appreciated the friendly, professional, and knowledgeable staff member who helped me during my visit. They made the process easy and enjoyable, and I left feeling confident about my purchase. Overall, it was a great experience.
The manager we dealt with was friendly and very informative. He carries a great deal of credibility and his honesty was much appreciated. He helped us select the perfect bikes for our family’s needs.
I will be telling everyone to stop wasting their time doing their own research and go to the store and speak with the experts you can trust.
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Every time I visit this bike shop, the service is amazing! The staff are always friendly, professional, and truly go above and beyond to help. They even assisted me with a warranty issue on my bike — the whole process was super smooth and completely stress-free. It’s exactly the kind of support you’d expect from such a world-renowned brand like Trek. I always feel welcomed and well taken care of — highly recommend this place to anyone who loves bikes! 🚴♂️