I purchased 2 bikes approx. 10 years ago, and have bought 2 bikes since from this shop. My most recent purchase of a replacement bike was seamless. I had interactions with 4 different team members, all were on point and helpful. Keep up the great work team!
Very helpful and knowledgable staff. Went out of their way to help size the right bike for my daughter. Also offered to add the kickstand and to mount the bell she bought. Amazing service.
As always, the staff at Trek provide excellent service! My bike was loaded into my car for me. When he noticed I didn’t have a break guard when my wheel was removed and loaded, he quickly ran into the store and got one for me. He explained why it was important and how to put it on. Amazing service!!!
Friendly service. They spent lot's of time with me even though the store was quite busy. Allowing customers short test drives helps with decisions. Offered advice with no pressure. Great shop.
I brought my bike in for service. They had it done two days earlier then promised and went above and beyond on maintenance. It rides like a new bike.
William Giant Defy 2021