Trek Bicycle Store - Middletown

   5530 Reviews
500 Route 35
Middletown, NJ 07701
7324971000
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Recent Reviews:


Jeff addressed a concern, and was very helpful. We purchased my bike at this store, we live out of the area where the store was located. Jeff was accommodating to this. We are very happy with the service. We will definately take the time to return to this store in the future, it is worth the ride.

The tech guys who repaired my bike were polite professional and knowledgeable. On the other hand the front of house needs to get a personality update.

Great friendly service. Knowledgeable staff!

Friendly, informative and efficient. Could have made more money on me with a service plan but saved me money by selling me some product and showed me how to do things on my own if I chose. Very good people running this store.

Attention to my questions and clear detailed answers always provided

Quick professional service and always eager to answer any questions I may have.

I have been a long-term customer - and fan - of the Trek Bicycle Store. The Middletown store is associated with Brielle Cyclery (where I bought my bike) and both stores have very knowledgable biking people. In my latest interaction, I wanted to change my road bike pedals back to mountain bike clips and to get a new pair of mountain biking shoes. (I have a much easier time clipping in with the mountain bike SPD-type clips and dual-sided pedals and this combination gives me more confidence in handling the increased traffic conditions on our traditional ride). The sales associate at the store was extremely helpful: she found me a closeout special in shoes that I will use as backup, had SPD clips installed and ordered me a pair of shoes that will become my new mainstay. She had the pedals changed out while I was at the store and I am now set to try out my new mountain bike shoe arrangement (that I used successfully before). My interaction throughout the transaction was very positive and I remain a tremendous fan of both the Trek Middletown Store as well as their shop in Brielle - friendly and helpful people in both locations!

Knowledgeable salespeople, excellent service, and well managed by Jeff!

Fast, honest service.

Heather was very helpful and knowledgeable The gentlemen who were assisting my husband went out of their way to provide information.

Jeff is great! I've been visiting the bike shop for over a year; Jeff is always friendly and helpful.

Friendly staff at Middletown, NJ Trek Store. Very helpful

The staff is very helpful and knowledgeable and takes the time to work with you. And bike quality justifies the cost.

Excellent service and showroom is well organized. The mechanic is very knowledgeable and very helpful.

Best bike store ever !

Donna and Adam are individuals who truly understand customer service. I brought my Trek bike in for much needed brakes on Saturday, told me I would have it back by Thursday E.O.B. They found a problem with the gear shifter and fixed it also ( psst! I knew I had a problem but I wanted my bike back so I could ride it this week). Don't let them know this. My Bike was finished by Wednesday. Great People

Excellent service all around. Adam and Jeff are terrific and very knowledgable! Highly recommend taking your bike there for repairs or to purchase a new one!

Great bike for me Verve 2. Good service at the Middletown store ad well!

Very easy process to fix my sons bike chain. Quick, and simple. Friendly staff.

Great staff!