Brought our two 5-year old bikes we purchased there, stored in outside shed, back to like new and installed updated phone holders/bells we needed/purchased upon pickup for free on the spot. Dropped off Friday, picked up Wednesday in their busiest season. Staff is friendly, not pushy and it is a beautiful store with the an amazing inventory of all styles of bikes and accessories.
Great store and staff. Good with maintenance as well. Last year I had a full tune up of my Trek Madone 5.9 and got the bike back looking like new...A go to bike shop!!
The customer service at Trek cycle is outstanding! Everyone takes the time to answer questions and help in any way they can. I love my Trek electric bike!!
Shop person very helpful and patient with adjusting seat and teaching me safe way to get off and on to the bike, allowing seat to be high for riding more comfortable.
Knowledgable & friendly staff. Everyone was so pleasant and not pushy. They went out of their way to get me the accessories I wanted from another store. Made my purchase smooth and easy. Thank you! Love my new bike!