Matthew from service ( I hope I got his name right ) was excellent. Got me the rights tires and oil to help me retune my kid’s bike. The bike is good as new. I was very happy with the service from all members of the store
I was impressed by the understanding and knowledge of the product and how it would best suit my needs. This is not a casual incidental bike vendor. These people know what they are selling and why and are able to convey that message to me, the customer. I was satisfied and felt like I had been served in a way that was particular to me. Niah (I hope I have her name right) was excellent as was all the staff up to and including my fitting on the bike.
Niah was absolutely phenomenal. She went the extra mile to explain everything I needed to know about the products and all the DYI questions I had. Thanks Niah I will definitely go back.
Rick, from the Trek Mississauga Store, assisted us with the purchase of two Trek bikes as well as accessories and a bike rack for our vehicle. He also conducted the fitting sessions to ensure we would maximize our enjoyment and comfort with the new bikes. His extensive knowledge and exceptional customer service made the entire experience seamless and enjoyable.