First time coming in to get my bike pretty much overhauled after owning it for almost 27 years. Kevin helped us out and he was great! Really friendly and educated me on everything that needed to be done to get the bike up speed. Highly recommend Trek Bikes and service.
Ben and Kevin do a great job with customer service and making sure the customer is satisfied with the service that has been performed. It has that small town, family feeling when dealing with them. Your not just a number they actually care! Thanks so much, i appreciate you guys!
very personable service, fast and easy to talk to. I have found some bike repair shops around Auburn very hard to comunicate with and sort of snooty honestly but this one was very different i appreciate that!
I have really enjoyed my Trek bike.
People are very helpful and friendly. Service is always done quickly and I feel like they are honest about what needs to be done.
Highly recommend!!!
this bike that I just bought is totally awesome. I rode it for the first time today and oh my God. is this what i have been missing all these years buying Walmart bikes and getting bikes from yard sales. The ride was out of this world. The customer service is great and they answered all of my questions and gave me excellent information and advise. Thank you so much.
I love the personal touch at Trek Bicycle Auburn. The staff know my name and are generous with their time and attention. I see them treating other customers with the same courtesy. My trips to Trek Bicycle are always pleasant. And to top it off, they are really good at what they do.