very personable service, fast and easy to talk to. I have found some bike repair shops around Auburn very hard to comunicate with and sort of snooty honestly but this one was very different i appreciate that!
I have really enjoyed my Trek bike.
People are very helpful and friendly. Service is always done quickly and I feel like they are honest about what needs to be done.
Highly recommend!!!
this bike that I just bought is totally awesome. I rode it for the first time today and oh my God. is this what i have been missing all these years buying Walmart bikes and getting bikes from yard sales. The ride was out of this world. The customer service is great and they answered all of my questions and gave me excellent information and advise. Thank you so much.
I love the personal touch at Trek Bicycle Auburn. The staff know my name and are generous with their time and attention. I see them treating other customers with the same courtesy. My trips to Trek Bicycle are always pleasant. And to top it off, they are really good at what they do.
The staff was truly outstanding. They are professional, knowledgeable, and genuinely committed to getting my bike back on the road. They went above and beyond to take care of everything I needed. A huge thank you to Ben and Kevin for their exceptional service and helpful attitude.
This is easily a 10/10 experience. I wouldn’t hesitate to recommend them to anyone!