Trek Bikes Auburn Googlemaps

   1318 Reviews
1775 Opelika Rd Studio 11
Auburn, AL 36830
3343295004
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Recent Reviews:


Everyone is kind and helpful. Repairs were very quick, offered low cost suggestions to fix concerns I had
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Really, really good guys that work there, Ben, and Kevin. Found a crack in my frame, and did all the behind the scenes warranty work to see if it really was. Even though it was not a crack, I was still happy that they had my best interests in mind. I wish I would have shaken Ben’s hand before I left, thanks guys.
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The Ben and Kevin at Trek Auburn are very knowledgeable about the Trek brand. They have a quick response and turnaround time for service and customer orders. Even if they don’t have what you want/need, they’ll be glad to help you out with finding exactly what you would like.
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I don't know his name, but the man I spoke with on June first was very helpful.
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Great service after the sale!!!
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It all went smoothly. We were given an outline of the service as well as potential finish date. The work was finished on the time we given. The work done was complete, leaving the bike in great shape.
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Very knowledgeable employees. They didn't try to upsell me on services beyond what I came in for.
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Service technicians are excellent and knowledgeable. They are always willing to discuss options with you.
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Warmest and accommodating staff.
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Staff was supper helpful and did excellent work! Kevin did a great job on the repairs and is very knowledgeable about the components and work needed.
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Awesome Team!
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First time customer taking my bike for regular service. Friendly and professional staff. Great looking store. Fair prices. Highly recommend this shop.
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Ben and Kevin are incredibly nice and honest. I recently had some work done—new tires, tubes, and more. When I picked up my bike, I was pleasantly surprised to pay less than the original estimate. I’m sure many other shops would pad labor costs or mark up parts to reach a higher number, but these guys charge only for what they actually do and the parts used. They even look for ways to save you money. Great selection of bikes, too. If you need advice on which trails to ride—or which to avoid—just talk to Ben or Kevin. They’ll point you in the right direction. I send anyone who mentions needing anything bike-related straight to these guys at Trek in Auburn.
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Shop is clean. Folks are friendly. Service is good. Bikes are sweet.
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You guys did a great job on 3 of our TREK bikes. They are like new.
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Customer service was top notch. Ben and Kevin were most helpful in explaining things snd offering suggestions for future help. And, they were both incredibly kind.
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I have always been treated well. They do an exceptional job of taking care of their customers.
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The level of service and friendliness was a relief, especially compared to the usual hit-or-miss experience at most shops. They took the time to look over my bike, and didn’t try to upsell anything I didn’t need. You can tell they actually care about the work and the people they’re helping, which is hard to find these days.
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Very likely
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Great service. Owner and tech took time to speak to us and inform us.
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