Trek Bicycle Store of Aurora

   2279 Reviews
1 Industrial Pkwy S.
Aurora, ON L4G 3V9
9057132453
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Recent Reviews:


Quick friendly service. Very satisfied with work done.
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best custom service
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Friendly and helpful staff. Knowledgable.
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They did great job on changing my handlebar. Took a bit longer but I am happy with the work
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All the guys there make you feel soo good and they explain the procedures very well on everybody's level of understanding. It is a pleasure to deal with them.
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I do most of my bike service myself but every time they have been friendly and knowledgeable.
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Friendly, informative, helpful.
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Everyone is very helpful, especially since it is not a Trek bike. They recommended service that they cannot do, but pointed out that it would be required in the future at a Specialized store.
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I got all answers from all my questions, people in the store are very nice, kind and have patience to talk with me who is 1st time bike buyer.
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Prompt service.
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I was looking for a gravel bike that would suit me in every way in my budget. Trek Checkpoint turned out to be such a bike, and in the store I was able to decide on the right size for me.
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Friendly, professional & efficient. Compared to another bike store I had the "displeasure" of visiting recently, Trek in Aurora was fantastic. Work order was higher than expected, but was explained and justified, so I feel very confident in the work, and will most certainly be going back
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The staff are so friendly and helpful. They service is very professional and knowledgeable.
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good service, good quality
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Timely and professional.
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Friendly, personable staff. They explain what’s to be done and the costs.
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They’re very on time and professional and very knowledgeable
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Good service and knowledgeable staff.
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I like that your products are all backed by your warranty. I recently had problems with the zipper on my Trek rain coat. The zipper would not go up no matter what I did. I brought it to the store where they said that they would put a claim in for it. In a matter of about a week I got a call that a new jacket was at the store waiting for me. Wonderful! It's because of your great policy and the fact that you stand behind your products, I don't feel the least bit hesitant to buy anything from your store. Dan K at the Aurora store is my go-to guy! He always treats me like I'm the best customer of the store! I recently also purchased some new tires for my bike and brought it in and left it to be done. I was very pleased to get a call the very next day that my bike was ready! Very nice! Thanks guys!
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Excellent service! Dan was awesome to work with!!
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