Trek Bicycle Store of Aurora

   2268 Reviews
1 Industrial Pkwy S.
Aurora, ON L4G 3V9
9057132453
Visit Website

Recent Reviews:


Friendly, personable staff. They explain what’s to be done and the costs.

They’re very on time and professional and very knowledgeable

Good service and knowledgeable staff.

I like that your products are all backed by your warranty. I recently had problems with the zipper on my Trek rain coat. The zipper would not go up no matter what I did. I brought it to the store where they said that they would put a claim in for it. In a matter of about a week I got a call that a new jacket was at the store waiting for me. Wonderful! It's because of your great policy and the fact that you stand behind your products, I don't feel the least bit hesitant to buy anything from your store. Dan K at the Aurora store is my go-to guy! He always treats me like I'm the best customer of the store! I recently also purchased some new tires for my bike and brought it in and left it to be done. I was very pleased to get a call the very next day that my bike was ready! Very nice! Thanks guys!

Excellent service! Dan was awesome to work with!!

The people at the store are so easy to deal with, and pricing for accessories is reasonable.

Staff friendly and efficient

Quick competent friendly service

Quick and fast ordering gear. Polite and knowledgeable.

Great variety of bikes for every budget and every riding style.

Friendly staff, great advice, and great service.

Very knowledgeable! We have purchased 6 bikes from them for the family over the years . No problems at all , good service

Good products. Well organized store. Knowledgeable staff. Very good client support approach.

We were very happy on how our questions were answered and with the great costumer service.

Bike service related to the electronic shifter not operating properly was completed sooner than projected at the estimated cost. Also inquired into updating my road bike to a gravel one down the road & received a lot of solid information on how I can go ahead with such a transition & changes I could have made to my current road bike if the battery should fail.

Great service, with excellent technical advice. Friendly, professional and polite staff. Great pricing. Have been shopping here for a few years and will continue doing so for years to come. Paul, Dan and the rest of the staff, kudos to you all!! Thanks Victor

Staff were helpful and the kids bike program is great

Great knowledgeable service.

Great bike and customer service

Top notch service team