Campbell was very knowledgeable and sold us the bike that fit our need. He was a great communicator. I believe we have purchased a quality mountain bike with full suspension for our daughter's specific needs being met. Thanks for everything.
Extremely knowledgeable and caring staff. I explained my riding style and what I was looking for and I was paired with the perfect bicycle. I was also given extra deals which made my purchasing experience that much sweeter. I would definitely shop Trek again.
I was buying a bike for my grandson and needed a great deal of information . The staff took lots of time to explain everything to me and my grandson. We never felt rushed and were very sure after talking with Campbell that we were getting the right bike . Someone even walked to my car and put the bike in the car for me. We will for sure be making this our go to bike store and telling friends and family about it as well.
The staff were knowledgeable and kind, very helpful in answering questions. The vibe of the store was great and the bike we chose was reasonably priced.
I was looking to buy my first MTB. I shopped several local stores, and Campbell provided me the best advice. He listened to my needs and came up with the best choice of bike for me compared with the other places. Not trying to upsell me, but he suggested a small worthwhile upgrade and did a trade-up price for it. The staff at the store seem to be very knowledgeable and experienced. When I picked up my bike, I was given a good walkthrough of it, and had it adjusted to my height and weight. The only minor inconvenience is because it is a downtown location, there is only public (metered) parking whereas most other bike shops have their own onsite parking.
The bike was a great value (it was on sale) and I picked up pedals, shoes and a helmet to go with it, since there was a discount with the purchase. I'm looking forward to getting on the trails once the snow clears off them!