I am writing to share my appreciation for the excellent service I received from Chris.
As a wheelchair user, I recently needed a tire changed and was turned away by several mobility aid stores. Each one suggested I try a bike shop instead. Chris was my last resort, and he was incredibly helpful from the moment I called. He encouraged me to come by and successfully completed the repair.
We have officially found our go-to place for all our bike needs. A big thanks to Chris for his help!
I brought my 10 year old Specialized bike in for a tune-up.
You guys did a quick estimate. Around $370.
It took 3 more days than you estimated... But read on...
You decided to not do all the estimated items.
You instead did a few extra things.
The end result was CHEAPER! than the original estimate.
My 10 year old Specialized Bike was as good as new.
I went out 2 days ago for a 15 mile ride. I call it "El Rio" ride thru FAU. I went faster... and was more comfortable...
And less money than estimated...
Could not be happier
What more could you ask for ?
There are several great Trek Bike stores in South Florida, but the one in BOCA RATON is the BEST in Broward and Palm Beach County in my opinion. Christian, the manager, is the best. Him and his staff are wonderful to talk to, smart, and do an excellent job in recommendations, maintaining, and repairing bikes. I never had a problem with them over the 2+ years I have been a customer there.