Staff is very courteous and knowledgeable. Took in my bike to change out tires and a general tune up. Also needed a new chain. Excellent service. Also, Chris went above and beyond to research a discontinued part for my bike, which I was then able to order.
The service is always fantastic. If you have a problem that needs to be fixed the bike techs will work you in right away. If parts are required they will check with local stores and have your bike up and running ASAP.
I own a Trek FX2 and a Trek FX4 for many years. Great bikes, well-engineered, sturdy and enjoyable to ride! The support staff at the Boca location are 1st class. Excellent service, great communicators and offer valuable suggestions on riding styles, adjustments to the bikes, etc!