Ralph performed a thorough inspection. He offered options for what I wanted done. The work was excellent, finished on time and fairly priced. I will return for service in the future.
Personable bicycle technicians. Provide feedback about your issues, and demonstrate the possible solutions (while performing repairs). I have not purchased a new bicycle from this store, however they have serviced my bicycles for the last 3 years. 20 minute drive, well worth the time to obtain quality service!
The delivery problem was resolved and the CC store is back in my graces. Thank You.
Ralph was quick to respond and very helpful. Now I got my new AW3 tires replaced so my final score is a TEN.
The staff helped me find a great bike and encouraged me to take it for a ride around the neighborhood to really get a feel for it. They took the time to adjust everything so it fit me just right, which I really appreciated.
There was no pressure to buy, and they were honest about all my options—even mentioning alternatives online. I left feeling confident in my decision and with a bike I know I’ll enjoy for years to come.