unfortunately, , I was packing the vehicle with our bikes when I notice the front tire was flat on one of the bikes and after several attempted to filled the tire . And with sadness I announce to my family the bike ride to lakes park probably had to be cancel .
I was delighted to learned you were open for business on New year's day and the staff was very friendly and cheerful to help out replace the bad tire tube . . We were very grateful and appreciate that you were open for the community. But ,must important you save the day for our family . The kids were looking forward to the trip to Lakes park .thank you for much . ALSO, you have earn a customer for life.
I had an unusual problem. I had bought a recumbent bike from a Facebook Marketplace ad. The seller took a few dollars off and said to replace the pedal. When I went to buy a pedal, it turned out that it wasn’t the pedal. It was the pieces the pedal screws into & it was stripped. There are no dealers For this particular brand of bike. I asked if Trek could do it, It wasn’t easy but they figured it out and the cost was less than $20! They saw problem and the solution and keep the price reasonable.