I'm always impressed with the Trek staff at my Cape Coral, FL store on Del Prado Blvd. - especially Rafael. He takes the time to explain the repairs to me including the details if I ask. I have complete confidence in him. And of course, my bike is running so good and smooth after my recent tune-up and repair to my chain and cassette. I had him make repairs on my wife's Trek too. We're both happy. I strongly recommend this Trek store for repairs and service.
The service and friendliness was outstanding! They identified my issue quickly and even fixed an additional issue no charge when I brought the bike back.
Bikes were very well explained to us and we were able to make the right choice. I went in thinking I wanted a mountain bike and after some test rides the fx3 was the best bike for what I wanted to do.
The team here is always helpful and friendly. They are always super busy at the ready to answer a question and guide someone through the purchase or service they need. I appreciate Zach and Raphael for their knowledge and spirit as fellow cyclists. The shop is one to go to if you need anything.