We had a great experience with the employees. Very helpful, knowledgeable and kind. This is not the first time we have been to this store and had tge same experience. They are great and will continue to patronize this store because of these employees.
Scott did a great job and was very active with our purchases and kept us informed on delivery timing. 10 out of 10 for him! Bikes are great quality, smooth ride, we love them.
Scott was a tremendous help in looking for a bike for my wife. He wasn't pushing and very helpful in helping me find a great eBike for her. I highly recommend him and his store if you're looking for a high quality Trek bike!
Rafael was great. He took the time to explain the issue with my rear brake, what might have caused it, and how to avoid it happening again. Repairs were done quickly and, I think, for a very reasonable price. Highly recommend!
Amazing service at this Trek store. I brought my bike in for repairs and I’m extremely satisfied with the results. The staff was professional, friendly, and took the time to explain everything clearly. My bike feels like brand new and rides perfectly. Highly recommend this place and I will definitely be coming back.
Rafael and the team are great! Rafael was incredibly helpful and provided excellent service. Highly recommend. They are our go to place for service when we are in Cape Coral.