Trek of CLT North Googlemaps

   3064 Reviews
10129 Perimeter Parkway
Charlotte, NC 28216
7045980057
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Recent Reviews:


Good staff, I don’t remember the guys name (tall guy, really nice) but he helped me get a helmet and gave me some solid tips on how it should be worn, as well as the replacement policy. Definitely would recommend this place to anyone looking for biking supplies.
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Road bikes
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The service team is very helpful and nice. They talk to the customer to ensure they address all concerns.
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Excellent customer service! The staff is friendly and knowledgeable. I highly recommend this location!
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I came into the store knowing I wanted to buy a bike but didn't know a lot about TREK bikes. Dan took the time to learn my riding expectations and fit me to the perfect combination. Dan represents your store and products with extreme passion.
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Great service.
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Attention to detail. Willingness to take customer feedback and verify running condition of the newly assembled bike. Made offers of "additional potential needs" but was not overly pushy when I declined
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I just purchased a bike for the first time in 30 years and Marci helped me pick out exactly what I needed for the type of riding I would be doing. In addition to recommending a great deal, she explained all of their services and made the entire buying experience easy. I highly recommend visiting Marci, David and the rest of the Huntersville staff if you are looking for a new bike.
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Very attentive and thorough!
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Great bike and great service. Very knowledgeable sales and maintnance folks who explain everything thoroughly.
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Spencer is the best. Ask for him. You will not be disappointed . Goes above and beyond. Very knowledgeable about everything
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Great products, great customer service by the team at the Huntersville location! They were patient with my wife and I as we looked at several models and went the extra mile to make sure that what we ended up choosing was right for us!
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Fast convenient and very helpful
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The staff were very friendly and had good recommendations for us.
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I had a top shelf experience with Marci in the Huntersville store. I called to see if they had stock on a Damone I was on the hunt for. She checked and confirmed, and I swung by an hour later. Prequel, I'm not your typical rider (at all), I'm a meathead, ride flats on a road bike and while I am middle aged have only been actively biking for a couple of years on a MTB. Road bikes have always intrigued me, but my previous "visits" to other stores have typical salespeople skimming over me as I definitely don't look the part and the whole process was daunting. From the moment I walked in, I could tell the vibe was different. Marci was so cool, showed me the bike in detail, answered every question (including the novice ones), had a great attitude and then even let me take it to the local greenway for a test drive. As a business owner, I've bought countless vehicles, equipment, even real estate and never had a more enjoyable buying experience. In fact, unlike most purchases, I had her outfit the bike with her suggested accessories, which historically, like most, I'm chasing a bargain on Amazon for the frills. In this case, she was so informative and had such great advice, that I welcomed spending more to get top shelf service. Their tech installed everything and was also super cool, I regret I didn't catch his name but he was beyond pleasant, which is unusual for some bike techs. Added bonus, the bike is a rockstar. It's the Domane SL5, carbon fiber. Light as a feather, quick as lightening and arguably more comfortable then my more upright full suspension XC bike. If you are looking for a Trek, go see Marci.
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Marci, David and Josh were absolutely a pleasure to work with. They walked me through every step of the use and maintenance of my new e-bike.
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I like the people helping me at the Huntersville NC location. They are always pleasant and friendly and ask questions about what type of cycling I do and if I’ve ridden lately.
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Friendly and very helpful staff
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Always great service
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The service was fast and the location is convenient
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