Quality of the Trek Product Line has shown me the passion that each of the employees at the Ballantyne Store are to make sure the customer is satisfied!
I would highly recommend Trek BICYCLES and their warranty behind each sale.
Trek service department listened to my requests for a service tune-up. I was very happy with the bike after the service was complete and they even replaced a battery I didn't realize I needed. I would recommend the store and service team.
Always super happy and please on how Ange manages business at the shop.
Fletcher did an amazing job, always with a smile and with a great attitude.
These are things you can not teach.
This is genuine customer service skills.
Thanks to the Trek Ballantyne team :)
Alex
Amazing customer service! Really knowledgeable and kind associates. I didn’t feel like they were trying to upsell me. They genuinely wanted to meet my needs and goals. Greatly appreciated!
Each and every employee I spoke with was very friendly and helpful. I know very little about bikes, but the employees helped me decide on what to purchase and I'm very happy with my experience.