This is my first visit to this shop, after being a customer for years of a different one. The service level of the store was very good and they helped me with the items I needed help with for my mountain bike.
I felt properly supported, and pricing is very reasonable. I am not a big Trek bicycles fan, but I am really impressed with this shop and will continue doing my business there from now on.
Your staff was terrific. Knowledgeable, courteous, efficient. I am new to Charlotte and a loyal Trek rider for 20+ years and chose this shop as a result. Wow am I glad I did!!
I am always treated as a valued customer. The staff is very knowedgeable and the pricing is fair. The quality of parts and service is 1st rate. I never worry about safety whenever I deal with Trek of CLT South.
They are high quality, and last long! We are on our second set of TREK bikes and absolutely love them! The staff was very helpful and let us try some things out and offered recommendations. Great experience!
I've now purchased 3 bikes here. The staff is always super friendly, knowledgeable and takes the time to listen to what you are looking for. They do a great job at setting up your bike and have you ready to ride.