I visited this store for service on my existing Trek. Ansel was helpful, professional and thorough. I received a reasonable time frame for the service and was contacted promptly when the service was done.
Excellent service. My daughter and I love our TREK bikes. The staff is so nice and helpful. We recommend Trek of CLT South to all our friends. We wouldn't buy a bike anywhere else. Excellent product, and we'll be back when we're in the market for another bike. This is our 3rd from Trek of CLT South and we couldn't be happier. We bought our bike rack their too, and it rocks!! Thank you for all your time and personal assistance. See y'all again soon.
The tech was awesome! Forgot his name but he had a killer beard. Looked my bike over and gave me great advice and charged very little to repair my tire and get me rolling! Will be a customer for life.
Great friendly and knowledgeable service. And finished work earlier than promised. Informed me what was needed ahead of time and provided tips to keep in mind for future.
I am new to bicycling. I found the staff to be very helpful & patient. Guiding me to find the proper items I needed. The staff is very knowledgeable. I will definitely keep returning to this location
Marshall Hinson
Trek of CLT South was super helpful with any questions I had when purchasing my bike online and when picking it up at their store. The staff was welcoming and knowledgeable. I would definitely recommend this store.
Love the Trek of Charlotte store on Johnston Road. The service is top notch. Ang, Ainsley, and all the gang there is superb!!!!!!! And the Trek bikes are the SPECTACULAR!
The store and staff are simply outstanding in every aspect and way. Me and my family are excited every time we decide to visit the store and are never disappointed.