The experience I’ve had since purchasing my bike has been positive. They are detailed when explaining bike maintenance and have been helpful keeping my bike in excellent condition. Thanks!
If I could score my experience at Trek of CLT a 20 I would. Absolutely the best experience buying a bike. Doug the owner is one of the nicest most knowledgeable people when it comes to bikes and Trek as a company. The entire Mooresville Trek Store as a team was a complete joy to work with. Thank you Doug and your entire staff. It was an exceptional buying experience and buying such a quality bike backed by a lifetime warranty on the frame. Amazing! I highly recommended Trek of CLT!!!
Love Trek bikes. They are excellent quality and very reliable. The service team is always friendly and knowledgeable. Only go in for routine maintenance but they treat me like I’m their only customer.
Everybody was incredibly friendly and really knew what they were talking about. The guy who helped me and worked on my bike was very friendly and really engaging.
The Ballantyne Trek Store has been a great match for our club team. I love working with the manager, Angela (Ang), as well as a variety of the staff and mechanics on both maintaining existing bikes as well sourcing parts for new bike builds. Even though my wife and I are in Rock Hill now, it's a short drive to receive great, friendly service from a team that really seems to care about their clientele. Plus, there are numerous rides, such as the 6pm Wednesday ride, that become a meeting spot for faster group rides and post ride get-togethers!
Once again, Chip and Fletcher did an amazing work on my bike. I have always admire the attention to detail that these guys put into their daily work. Also, I can't leave Angie out of the complement since she manages that store with always a super great attitude and with the consumer in mind all the time. Highly recommend this bike shop, whether you are shopping for a new bike or getting your bike tune up for your cycling adventures.