Well, excellent service, communication and hospitality. Shout out to Addison who kept me updated and was excited for me to get my baby back. I live a ways away and have tried a couple of other shops, this is definitely my LBS from now on.
I went in to purchase my first bike so I needed a lot of help. Angie was GREAT! She helped me with all of my questions and I purchased the perfect bike for my needs. Cindy Renk
Customer Service at CLT location was fantastic. They took the time and effort in helping us pick our bikes. They were extremely knowledgeable and helped us repair a couple bikes too.