I had an excellent experience coordinating a Level 2 tuneup with Ange (sp). She maintained a phenomenal customer serving attitude, and made a remote (out if state) transaction easy and timely. Thank you!
I recently purchased a road bike from Trek and couldn’t be happier with the experience. The staff was absolutely amazin - patient, knowledgeable, and supportive throughout the entire process. They walked me through every detail and made me feel confident about this big investment. I’m extremely satisfied with my new bike and highly recommend Trek to anyone looking for quality products and exceptional service.
The Rail 7 eMTB is an exceptional bicycle, and the staff was extremely helpful in fitting me to the bike along with spot on accessory recommendations.
I don’t give reviews but in this case it was warranted for their excellent service.
I like the people at the shop, Jason, Angie and Addison are amazing. Very knowledgeable and helpful. Very personable. To me they went above and beyond with helping me purchase a bike, and even times I was not purchasing, they always went above and beyond to help and engage to find out what I needed help with. Sharp crew and look forward to frequenting this as my local bike shop.
Well, excellent service, communication and hospitality. Shout out to Addison who kept me updated and was excited for me to get my baby back. I live a ways away and have tried a couple of other shops, this is definitely my LBS from now on.