Trek of CLT South Googlemaps

   4214 Reviews
12194 Johnston Rd.
Charlotte, NC 28277
7046195802
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Recent Reviews:


Best bike shop ANYWHERE! Knowledge, expertise and customer service are unsurpassed.
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Everyone is welcoming, and knowledgeable
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Your staff are great. I bought my bike there and get it serviced there. I’m slightly frustrated that service takes longer than it should. I dropped my bike off Monday and said I’d be back Friday and it was not worked on until Monday mid day the following week. I feel like the work was rushed which is frustrating to me because the bike and the service are a premium price.
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Tyler was amazing! Extremely knowledgable and went the extra mile to help me with my bike needs.
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Service was great. He took care of my breaks for my bike very quickly.
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It feels like staff at Trek wants you the customer to enjoy biking. Whatever level of riding they seem to care for your comfort and safety.
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I was happy with both the speed of service and attentiveness of the sales person as well as the actual bikes themselves.
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Awesome fun experience bring my Trek to the 21st century (LIL) and walking out with the perfect bike for my hubby. Thank you to Jacob and Doug!!
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Tyler was very accomodating and patient especially in dealing with my unusual request and was especially pleased with the prompt shipping. It was a pleasure working with you and your team and am very happy with the service you provided.
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Excellent customer service. Jacob and Ang have alot of knowledge of the available trek products which helped me decided on purchasing the trek ebike.
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VERY kind and knowledgeable employee! I had a concern about my helmet and the Trek employee (I believe it was Jacob) helped me with trying on other helmets and then adjusting the one I selected for an excellent fit. He also helped me find gloves! 10 out of 10!
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Angie was so helpful to find me the right bike. I appreciated her so much and felt so grateful that I chose to buy bike from here.
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Excellent service from Tyler. Quick diagnosis of bike issue and repaired within a few hours.
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Very knowledgeable, friendly, and helpful staff.
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It was quick and easy to order a part for my bike. I recommend them to anybody that needed parts or service
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Excellent customer service and it will be my go to when I need bike service or accessories!!
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Excellent Customer Service Team! Your team listens and then evaluates what the customer needs. There is no pressure to buy and that separates your store from the others.
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Repair center was very friendly and helpful. Even put the grips we purchased upon pickup on the bike for my son before leaving
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Great product sells themselves..
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Ang was outstanding! The owner was very helpful
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