Trek of CLT South Googlemaps

   4154 Reviews
12194 Johnston Rd.
Charlotte, NC 28277
7046195802
Visit Website

Recent Reviews:


Very friendly and perfect
Report a concern

Trek service department listened to my requests for a service tune-up. I was very happy with the bike after the service was complete and they even replaced a battery I didn't realize I needed. I would recommend the store and service team.
Report a concern

Always super happy and please on how Ange manages business at the shop. Fletcher did an amazing job, always with a smile and with a great attitude. These are things you can not teach. This is genuine customer service skills. Thanks to the Trek Ballantyne team :) Alex
Report a concern

You recently serviced my bicycle and it went very well. I could not be happier about it.
Report a concern

Amazing customer service! Really knowledgeable and kind associates. I didn’t feel like they were trying to upsell me. They genuinely wanted to meet my needs and goals. Greatly appreciated!
Report a concern

Excellent customer service, bike repair and maintenance.
Report a concern

Staff is helpful and interested in helping you with repairs and new equipment.
Report a concern

Impressed with the abilities and the professionalism of the staff.
Report a concern

Each and every employee I spoke with was very friendly and helpful. I know very little about bikes, but the employees helped me decide on what to purchase and I'm very happy with my experience.
Report a concern

I like the hospitality and the fast repair service. Thank you Trek of Charlotte NC
Report a concern

A favorite So Charlotte Trek store in this side of town. Staff is great particularly Ange who is such a personality plus and knowledgeable enough to do quick repair or replace stuff.
Report a concern

Great service team , very helpful!!
Report a concern

Fast turnaround and excellent service on spoke repair/wheel trueing!
Report a concern

Excellent customer service!
Report a concern

Great in house expertise, great selection. Found my dream bike at a great price
Report a concern

Great knowledgable staff!!!
Report a concern

Fletcher was very helpful and resourceful. He repaired my MTB Presta valve having offered 2-3 options. Technical ability, availability and effective communication, to me, are equally important. Thanks, Fletcher!
Report a concern

Everyone was great help!
Report a concern

Great products. Trek bikes the best!
Report a concern

It was easy to buy our bike. Quick and friendly. Reason I didn’t give a 10 is because i came back 2 days later to pick up my $700 kids bike and was in a hurry. They then had to do a check of the bike then started upselling me on accessories. I discovered I bought a $700 bike for a kid with no kickstand?! Had to pay $30 to add it at the pick up time. That just really took away from experience for me.
Report a concern