Trek of CLT South Googlemaps

   4172 Reviews
12194 Johnston Rd.
Charlotte, NC 28277
7046195802
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Recent Reviews:


Excellent service and support!

Friendly and knowledgeable service!

Provided good advice on purchase of leisure bike for my wife. Jakob was very helpful and professional. Good experience.

Jakob at the South Charlotte store was very helpful and made the purchase experience very comfortable

The work was excellent and the staff was very friendly and helpful.

Good and professional service

Just genuine people/service who enjoy and use the same products as you.

Quality of the Trek Product Line has shown me the passion that each of the employees at the Ballantyne Store are to make sure the customer is satisfied! I would highly recommend Trek BICYCLES and their warranty behind each sale.

Great customer service always professional and reliable.

Staff was very helpful in showing me all available products and recommended the best product for me.

Ang did a great job. She sold me an e bike and took care of any concerns i had

Very friendly and perfect

Trek service department listened to my requests for a service tune-up. I was very happy with the bike after the service was complete and they even replaced a battery I didn't realize I needed. I would recommend the store and service team.

Always super happy and please on how Ange manages business at the shop. Fletcher did an amazing job, always with a smile and with a great attitude. These are things you can not teach. This is genuine customer service skills. Thanks to the Trek Ballantyne team :) Alex

You recently serviced my bicycle and it went very well. I could not be happier about it.

Amazing customer service! Really knowledgeable and kind associates. I didn’t feel like they were trying to upsell me. They genuinely wanted to meet my needs and goals. Greatly appreciated!

Excellent customer service, bike repair and maintenance.

Staff is helpful and interested in helping you with repairs and new equipment.

Impressed with the abilities and the professionalism of the staff.

Each and every employee I spoke with was very friendly and helpful. I know very little about bikes, but the employees helped me decide on what to purchase and I'm very happy with my experience.