Purchased a trek bike for my grandson. The service department has done an excellent job in helping us keep it in good shape.
Always courteous and timely in their work.
Enjoyed trek bikes and service. A little disappointed on how long they took to fix bike. They didn’t really say why it took so long. Also, had to call about when the bike would be completed after the date they told me it would be finished. I still will be back for service.
I visited this store for service on my existing Trek. Ansel was helpful, professional and thorough. I received a reasonable time frame for the service and was contacted promptly when the service was done.
Excellent service. My daughter and I love our TREK bikes. The staff is so nice and helpful. We recommend Trek of CLT South to all our friends. We wouldn't buy a bike anywhere else. Excellent product, and we'll be back when we're in the market for another bike. This is our 3rd from Trek of CLT South and we couldn't be happier. We bought our bike rack their too, and it rocks!! Thank you for all your time and personal assistance. See y'all again soon.
The tech was awesome! Forgot his name but he had a killer beard. Looked my bike over and gave me great advice and charged very little to repair my tire and get me rolling! Will be a customer for life.
Great friendly and knowledgeable service. And finished work earlier than promised. Informed me what was needed ahead of time and provided tips to keep in mind for future.