I had a lemon Townie and tried for 6 months to get it working and no long term success. John was awesome and never gave up. When I came in yesterday and said I give up please get me a new bike, he did just that and Trek gave me a great deal. Thanks John. The world needs more service folks like you.
Trek at Coconut Point in Bonita Springs is great !
Friendly and knowledgeable staff.
They fixed my flat tire while I waited. Lifetime flat repair is fabulous.
Love my Trek bike.
Your service staff is EXCELLENT! They take such good care of my bike and really make every effort to do the work in the shortest time possible. Special thanks to Carlos & David. They're the best!
I brought the bikes in for regular maintenance. The friendly maintenance team provided excellent service and met their commitment of having the bikes done within two days. Now we are back out riding on great e-bikes we purchased from Trek Estero
It was a pleasure working with the staff at the store. The selection at the store was very good. The sales person I worked with was very knowledgeable and helpful. Iām very pleased with the purchase. Thank you.
Thank you to Andrew for tracking down my online bike ordering and getting it assembled for me very quickly! He was very helpful and I love my new bike!
Andrew was excellent in taking in my bike for repair and turning it around in an hour given I was leaving town the following Monday. This is the 3rd time I've needed service and every visit has been top-notch and the value for the price paid is also very good.
Highly recommend this Trek location for future cycling needs.