I knew I wanted to purchase the FX1 going into the store. Dominic was awesome to work with. He helped me size the bike, showed me a few other options when I asked (didn't push anything, responded to my needs, answered my questions about different models). The bike was ready a week early and Dominic helped me get the seat position right before leaving the store, get a water bottle holder on it, etc. I didn't feel like I was a burden or being rushed. Everyone was so cool and nice and happy to help. I don't want to have to service or repair my bike :) but also I can't wait to go back when I need something.
Trek products speak for themselves, but I was very pleasantly surprised with the staff at the Estero store, they are up to Trek's excellence and more. Very nice, attentive, knowledgeable, and helpful. I could not have asked for a better purchasing choice, with both the brand and the store!
They are the best! They serviced all 4 of my bikes and did a fantastic job! They were helpful, friendly and pay attention to detail! The fallow up was very good. They only sell top quality products.๐A big thank you for all your help. ๐๐ป