Trek Bicycle Store of Estero Facebook Googlemaps Yelp

   8617 Reviews
8001 PLAZA DEL LAGO DR. SUITE 101
ESTERO, FL 33928
2393909909
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Recent Reviews:


Knowledgeable staff and reasonable prices. Low pressure sales with friendly and helpful sales people.
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Good people...great service !!
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I had been contemplating getting a E bike for some time. Our sales person was very knowledgeable in the different kinds kinds and styles of the bikes. I left with exactly what I was looking for. Just wanted a little assistant with up hill or incline. Our salesman name is Tony Prater at your Estero Fl. Store. Just wanted to let you know he is a great salesman
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Quick, personable service.
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Great quality, and service.
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Good honest work
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Great products, even better service!
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Always easy and very fast service, no complaints at all!
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Your staff (John) was excellent. He was informative although Trek advised him that i needed an additional part. John communicated well and his service was excellent.
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Amazing manager and staff...spent a lot of time with us to make sure we understood different options, were able to try out several bikes. Super patient, informative
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The service is always excellent. The techs know their business and are very fast. I previously wrote a similar positive message, but I also wrote a negative one regarding being able to have my bike picked up and delivered only two days per week (Mon and Wed). However, I received a direct call from the manager within an hour or so - a very impressive response! He corrected the information I was given in the past and assured me there were three levels of pick-up/drop-off service to accommodate anyone needing such service on days other than Monday and Wednesday. This was NOT what I was told when I visited the store recently, nor when I brought my bike in over a year ago. The manager personally corrected any misconception on my part and assured me that the service exists, even quoting prices based on distance from the store and a willingness to allow a mile or two over the 10-mile limit for the lowest price. A generous offer, but we probably live close to 4 miles from the shop, qualifying for a fairly low pick-up charge. Regardless, the manager's outreach was appreciated. Hence, I've changed my evaluation of the Estero store to a 10. Ken LaSorella
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Service was quick, friendly and reliable.
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Quality products and the staff is very helpful and pleasant to deal with
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Had to have a tube replaced. I was in and out in 15 minutes, Great service
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Our salesman, Tony was very knowledgeable and helpful. Store is clean and organized.
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FULL SERVICE for us was magnificent: we do not own a truck or car that handles a bike rack, so our cars were picked up and dropped off so efficiently, friendly, and both e-bikes look and act " better than new". services on them was spectacular. THANK YOU RYAN !! and whoever was involved internally.
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The folks st Trek Estero Especially Tony are very knowledgeable and helpful.
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Your products are known to be more expensive than others however also know to be of superior quality. I went to the store in Estero because I found the staff to be competent and professional. The young lady, Elvia Franco that helped choose the correct size and model bike was able to do so because of her attentiveness and competence. She also helped me to choose accessories. The young lady is an invaluable asset to Trek.
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Great bikes, accessories and terrific customer service.
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Everyone is nice and friendly. Dropped off my Schwinn bike for tubes and tires, and a tune up. They had it ready the next day! And an even nicer surprise was the gear shifter was working better than it had in years! The bike looked great! Thanks so much Randy
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