Although I noticed a turnover in the staff the service continued to be excellent and my bike needs were immediately taken care of.
It would be more convenient to have extended earlier hours
The TREK Fort Lauderdale has been a reliable shoppe since first opening. Purchase 3 TREKs over the years and often visit the store. Miss some of the staff as staffing changes pretty often. None the less, I will be a customer for a "long" while.
Very expeditious knowledgeable service. Got my flat tire changed quickly and for a very fair price.
And Sal gave me some insite about tire pressure and how it effects the tire and keeping it from becoming flat.
Sal runs a real good shop.
My experience at Trek Fort Lauderdale was 10/10! Rodney went above and beyond to help get my bike back on track. He gave a thorough explanation about what my problem was and how to prevent it in the future. After his mechanic work and swap of a few parts, my bike is riding better than ever! If you're a local cyclist or triathlete, this is your go to spot!
The team helped me get some new shifters for my bike, installed them, a new seat and replaced my rear tire. The staff was friendly and most importantly knowledgeable. Thanks Trek team of the Sunrise Fort Lauderdale store.
I shipped my bike from Boston to participate in the WomanTours bike ride. They were great at putting it together. I purchased 2 CO2 cartridges. Very helpful and I didn't feel rushed.
Great products and excellent service!
Went in for a simple chain swap, and Jimbo was not only extremely helpful, he also offerred helpful advice on additional aspects of my Emonda. Highly recommend without reservation!
I shopped around for a replacement rim and they had the best price available and their labor charge was the best available as well. All in all it was an unexpected positive experience. I will always go there for any of my bike needs.