Staff is pleasant and easy to work with. Knowledgeable in what bikes work best for your individual lifestyle, age, and budget. I bought the black Verve+1 Low Step (ebike) for my husband, plus upgraded the seat to Saddle C9 Comfort. My husband thoroughly enjoys the options of pedaling or petal assist in wind. Yes, there are less expensive ebikes out there, but we wanted a top of the line. Couldn't be happier. Now, I want one for myself.
My experience with the store at 8291 Dani Dr Ft Myers was great, Steve was very helpful. I did have problem with gift cards given to me by my sons in Columbus Ohio. I have two gift cards that were purchased at a Trek store in Gahanna Ohio. Steve said your Trek gift cards can only be used in the in store where they were purchased. That is a very poor corporate policy.
I will telling my friends not purchase Trek gift gift cards.
I’m consistently impressed by Trek Bicycle Shop’s commitment to quality and customer care. Your diverse selection of bikes—from sleek road models to rugged mountain and versatile hybrid options—caters to all riders, complemented by top-notch accessories and maintenance gear. What truly stands out is the staff’s expertise and genuine enthusiasm. You take time to understand my needs, offering tailored advice without pressure, whether im a novice or seasoned cyclist. The welcoming, no-pressure environment makes shopping a joy, and your post-purchase support (like expert bike fittings or quick tune-ups) ensures long-term satisfaction. This blend of premium products, personalized service, and ongoing support makes you a trusted destination for cycling enthusiasts. Highly recommend!