Good, kind and professional guys, that represent your company! I was impressed.
Just fyi…I did find a loose black cap, Near handle bars, maybe where they checked a fluid???
Thankful I found before it vibrated off and lost & spilled fluids!
Friendly people great atmosphere clean inviting.
Trek equipment is amazing products I personally stand behind it as a customer. The Trek store staff collectively are great people!! 100%
Brought my road bike in for a derailleur adjustment. Job was turned around ahead of schedule and shifting is much improved. Very pleased with the level of service.
I always get top notch service from the Trek store in McDonough. My wife’s Lectric brand e-bike had a broken Shimano shifter. They replaced and adjusted it to properly shift in all gears. Very reasonable price and it was ready in about a week. Highly recommend
this shop.
I had a great experience at the Trek store in McDonough, Georgia. The staff were super friendly and helpful. I have seen Trek bicycles in many of my family and friends garages. I have not heard any complaints about Trek products. We purchased a new dual sport number three bicycle. The ride is as smooth as silk.
I like the fact that I can take my Trek bikes which I purchased at the Trek store in McDonough to get check ups , no charge except for replacement parts. I feel confident that the bikes are ready for the next ride.
The staff is very knowledgeable and courteous.
Carol C.
Sales rep was very friendly and knowledgeable. I purchased a bike from this store last year, and received the same professional service then. I highly recommend Trex McDonough as your first stop, if you're bike shopping or just want to educate yourself on what bike will best suit your needs.
Everything was completed in a timely manner which was not that easy since many folks had dropped off bikes to be repaired. Also they found a cheaper part then originally planned and the cost went down. I will bring the bike back again for an overhaul in the winter.