Erik was an incredibly patient resource as he helped us to find the best electric bike for our family. He answered questions on the phone beforehand and then walked us through options in the store. We have bought 6 bikes from the Trek Store Naples and they will continue to be our GO TO bike store. Thank you!
I think that both Trek and Bontrager products are great products. The services that are provided by the Trek store in Naples have been excellent in the past especially their Service and Lifetime Flat programs
Great service and sales team. I would use them again.
We had two bikes serviced and purchased one more.
Thanks again for the timely repairs and great customer service.
Had a terrific experience. The team was terrific, took their time with us and we bought four great bikes. Delivery went great as well. Took our bikes for a ride to the beach for the first time yesterday and it was great. Very very pleased.
Alex was very knowledgable and offered many ideas and thoughts on what bikes would work best for my wife and I....Never pushing...Just letting us decided on what bike with what he was offering.....
Visited (3) different stores and came back to Alex in North Naples Store
Great guidance around what. Ike would be best for me. They were patient, shared information, and let me do a test ride. Everyone at the Naples Trek store were super helpful!