Tom, provided excellent service and knowledge of bike comparisons. Bike came in a little late but he put it together quickly so I could complete a group ride on Saturday. The store is comfortable and unrushed. I was given the appropriate amount of time to decide and be fitted for the correct size bike. I would use and recommend again.
Ivan was very helpful and showed me products that met my needs. He even directed me to a less expensive bike when I was prepared to spend more money on another bike. That's good business bc I'll be back!
I had been to five stores looking for indoor cycling shoes for people with wide feet. Ivan helped me out, and he was one of the best sales people I have encountered. He was on the computer researching which shoes had the widest width and suggested the new shoes that Trek was coming out with to replace another brand that they were discontinuing. He ordered the shoe and I picked it up the other day. He said if I had any problems, just let him know and they will try to fix it. If I could give your store a 15 out of 10 rating, I would.
Many thanks.
Cathy