It's a beautiful bike people love it I enjoy riding it with my wife and friends plus the E power helps me when I need it I'm a old man but love having fun!
From walking in to the follow up emails, everything was top shelf. The repairs, the techs, the suggestions, the ride along invites, made me feel welcome. I had no problem feeling they earned my business.
I think very highly of all the people at Trek. They go above and beyond whenever my bike needs some love. Aaron is incredibly knowledgeable and Emily always has a smile on her face.
I recommend them all the time.
Excellent customer service, let me know bike only needed a tuneup, took care of that and also installed some accessories I purchased at store when picking up bike. Good communication, informative and instructive.
Very responsive staff. Let me know what needed to be done, how long it would take, and kept me informed about new issues that needed to be addressed while servicing my bike.
Emily and Kevin and Tommy are the people that make your store successful. I’m sure there are more people that work there that we did not meet that are just as great. But your store is only as good as the people that represent it. All I have to say is your store is AWESOME!!!
I always enjoy dealing with the group at Peachtree City TREK. They are helpful, knowledgeable, friendly, and efficient…you have any bike needs, they will fix you up, from repairs, parts, clothing, shoes,or even a new bike
All locations have fun personable people who actually want to see you get on a bike and have fun, and will actually do what they can to work with you to see that happen
Just purchased a road bike from Trek Bicycle Store Peachtree City and I’m seriously impressed with the experience. The customer service was top-notch—shoutout to Tommy for walking me through different options and explaining things I wouldn’t have even thought to ask about.
They let you take bikes out for a test ride, which made a huge difference, and they’ve got a wide variety to choose from. While they don’t offer a military discount on bikes, you can get 10% off accessories, which is still a nice perk.
The shop itself is clean, well-organized, and just a great environment overall. I haven’t received my bike yet—they’re delivering it shortly—but based on the experience so far, I’d definitely recommend them if you’re in the market for a new ride.