Great customer service-everyone who has helped us has been very knowledgeable and friendly. We bought 2 bicycles, and they were very eager to make sure we got exactly what we wanted and were happy with our purchase. The store has a great selection of bikes and accessories!
Trek Peoria addresses our issues and needs in a timely fashion. We have been pleased that the manager and service team work tirelessly to solve any problem that arises with our Domane Plus bicycles.
Responsive and thorough service. They are willing to spend time with you to understand your needs and make good recommendations based on their knowledge.
Products are superior to other bikes
Service from Peoria IL Trek is professional. Timely service. Outstanding knowledge from all team members. They are helpful and willing to listen and explain.
They are 10 plus!!
I’ve bought Trek prior to these purchases and love the product. I’ve also have purchased from Sam before as well. The big draw to Trek Peoria is Sam. He’s a wealth of knowledge and his insight really helped my decision making process easier. I had many questions and concerns and by the time I left I knew I made the right decisions. They don’t make them like him anymore!
I have to give a tremendous thank you to Sam, & my regrets for not getting the name of the technician that repaired my flat tire on my ebike yesterday Monday September 29th & got me back on the road
Very helpful and knowledgeable team of Colten, Doug, Robert & Sam! They did a great job with the warranty and getting me back on the road with a new Verve 2. They had a bike ready in only a few days after projecting it would be a week. I’ll be back there for in the future!
Your staff is attentive and knowledgeable. We are always directed to the right product for our needs — in this case, a bell for our 5-year-old granddaughter