My partner and I enjoy casual rail trail bike rides. We came in to get him a replacement bike and weren’t sure what to expect. The experience couldn’t have been better. We were greeted immediately upon walking through the door. The salesman took measurements and got an idea of which models might be a good choice. He patiently answered questions. We left about an hour later with a Verve 3 and some installed accessories. I will be returning for a tune-up on my own bike, and I’d recommend this shop to others.
I purchased a new bike at the Robinson Trek store this week. A big thank you to Paul Kopko who was able to assist me in making the right choice and in providing help with several accessories. It was a pleasure working with him and the other staff members. I appreciate their knowledge and experience. I will definitely be back for any type of service or repairs to my new ride.
The staff, especially Graham and Paul consistently provide top notch customer service. Paul and Graham are very informative and provide great recommendations. Whether I'm purchasing a new bike, or simply need parts or supplies, I know that I will always be treated with courtesy and it truly makes a difference.
I felt I received an excellent deal on a bike that was on sale. Paul did a great job finding the bike I wanted at another location and ordering it in or me.
Great selection and product display. Lots of bikes to choose from and grouped by style. Graham was extremely helpful and installed accessories while we waited. Every Trek shop I’ve seen is top notch.
My bike was sitting in the garage for over five years. I took it in for a tune-up and got it back in two days. Way ahead of the estimated time. The bike looked and operated like new.
Santino and team were very professional and knowledgeable about the products they sell. Will definetly be back for service and any products I may need.