The products have a great reputation, and the staff we encountered proved how knowledgeable they are about all of the products. They made me feel confident about my purchases!
Great service from my Trek dealer in Port Charlotte,FL! Made the necessary adjustments for my shifting system while I waited which was only twenty minutes!
Friendly and knowledgeable staff. Took my bike in for a level 3 service, staff accessed needs and bike was ready next day. I have been a customer of Trek for approximately 5 years and always great service. Next bike will also be bought thru Trex.
Won't go anywhere else for all my cycling needs! The customer service we have received has been great but what really sets them apart is their extensive knowledge of all types of bikes, including e-bikes. Highly recommend!
Steve and Chris had my bike in riding shape in minutes. Steve explained pricing so I knew what to expect. In just a few minutes I had a new tire, two inner tubes and even Chris adjusted my brakes. Super nice. And I did not have to do the fix myself.