All the employees @ the store were very helpful. They gave me great customer service.
I took my bicycle for repair and they left it like new. I was very pleased with the final result.
Also, the turnover time to pick up my bike was less than 48 hours.
It's great to have a bicycle store that's so efficient with great customer service so close to my home. Thank you!
Excellent service by a guy with a broken ankle using a scooter to find two small screws for my wife’s bike. We accompanied a friend who bought a new Trek bike a month ago - awesome experience both visits …
Booking my service appointment was very difficult!
The service appointment was so easy. I don’t know what the problem was with the person doing the booking?
I have visited the store several times over the years and the employees are very helpful, responsive and informative. I brought several my bike in for service and if possible they fix it right there and then if it was a minor repair. I find their mechanic’s knowledgeable and their service department know what they are doing in the maintenance repaired of my road bike and mountain bike.
Excellent service as well as a strong knowledge base of the cycling industry. Leo did a great job in helping me with products and is an asset to that business. Highly recommend this Trek shop for your cycling needs.