I appreciated that the mechanic called to talk about the items needing attention/maintenance.
And once completed, my old Bianchi is back, ultra quiet and smooth as silk!
Very patient with questions. The guy that does the tune ups loves what he does. Alex is great. When i bought my bike i bought the tune io package. I was told it didn't expire. In July when i brought my bike in i was told it was a limited policy. Alex said the he would honor the no expiration policy. I am grateful.