Trek Bicycle Store of South Naples
3586 Reviews
Recent Reviews:
July 8, 2025
J.S.
Very patient with questions. The guy that does the tune ups loves what he does. Alex is great. When i bought my bike i bought the tune io package. I was told it didn't expire. In July when i brought my bike in i was told it was a limited policy. Alex said the he would honor the no expiration policy. I am grateful.
July 2, 2025
D.J.P.
June 26, 2025
Lisa Mcknight
I have had exemplary service at this location for as long as I have been coming.
This past Sunday, I was dropping off my bike for its annual service. As I pulled up, Kirsten came out to the car to assist with my bike, greeting me with a warm welcome and a smile.
From there, it continued to be an easy and pleasant interaction, with good advice on a new accessory.
I HIGHLY RECOMMEND THIS LOCATION
June 19, 2025
P.A.C.B.
I arrived with a flat and within 15 minutes, I was good to go and continue my ride. It made my day that I could keep going and not have to Leave and come back for it. They were so very thorough on checking things, and since I was so impressed with the store manager here on East Tamiani Trail in East Naples, he convinced me after explaining in detail the significant advantages to a service contract package that will save me a significant amount as compared to doing things ala Carte . Thanks again and I am confident that my bike will remain in to working condition. Thank you to both the lead technician and manager. HIGHLY recommend !!
June 10, 2025
Louis Laurent
Every time I have visited this store the personnel have been outstanding. They know their stuff. They are very easy to communicate with. They suggest ways to better use my bike as well as new products that may be useful to me. During my last visit it was determined that I needed a new seat post. They changed it while I was there. Great service. When I have left my bike for work, they give me a very accurate cost beforehand and let me know when the work will be completed. They are a great group of people.