Great customer service and awesome bike selection. Both of our older Trek bikes were subject to hurricane flooding. When we brought them in for repair, the technician thoroughly examined them and was very honest about the cost to repair compared to purchasing new. We were offered a generous huricane discount on one of the new bikes and a great clearance offer on the second. Both of the bikes are beautiful and a joy to ride! We are super satisfied!
In my experience the products I have been looking for were always available and the one time they didn’t have it in stock they were able to get it quickly.
Service is always 11 out 10 as they are extremely friendly, honest, flexible and always on time when they set a day or even quicker most times.
Customer service is friendly and efficient. The service department was able to find and attach toe clips that weren't really made for my pedals. They were great.