We like the quality of the Trek we purchased. Terrel, our salesperson was very helpful, informative, friendly and non pushy.
Also had some small interaction with the bike mechanic which seemed very knowledgeable and helpful. My name is Jose Saez
Fabian at Sunrise Trek did an amazing upgrade of my bike. He changed the tires, tubes, cartridge, chain, handlebars, shifter. I bought a new PR seat and he adjusted the seat angle so that it was comfortable. Thanks, Fabian!
I was very pleased with the customer service that i received.
Brian, who was working with me, was professional, friendly, helpful, and very accommodating.
Providing service in this manner is what makes the customer experience pleasant and builds a customer base.
It was my first time in the shop and it had great inventory, was very clean and Donna was quick to greet me and help me with my purchase. A very welcoming environment!
Incredible staff. Very knowledgeable. Super willing to go the extra yard. A team you feel is there when you need them.
I’m a first time buyer who hasn’t been on a bike of any kind in 50 years. Bought an e-bike. Very excited. They literally had someone run besides me as I tried out the bike. Now that’s cool
Special acknowledgment to Fabian and his team to include Neil, Bryan, and Terrell. I wouldn’t have bought the bike without their help and encouragement.
We found Trek bikes of Sunrise Florida had a good selection of bikes . The pricing was pretty competitive and the service was excellent. Neil and the crew were very knowledgeable and were able to get us everything we needed .
The product is impressive, but what truly sets it apart is the exceptional service and the long-lasting relationship mindset of the associates at the shop. Kudos to the team for maintaining such high standards, and I eagerly anticipate returning to the shop for any of my cycling needs in the future.