Trek never misses. Excellent quality bikes with equal performance. I want to personally thank Neil at the Sunrise store. He went above and beyond answering my questions and helping me set up my bike and trunk rack.
Customer service at its finest. I was struggling in the parking lot to remove my bike from the back of my pickup and the gentleman working at the front desk came out without me asking and helped me. Extremely professional and personable. Service on my bike took less than 10 minutes and the technician was polite as well. Couldn't ask for a better experience. 10/10 would recommend this Trek store in Sunrise Florida.
We bought 2 cup holders and the sales guy installed them. Very nice person and very helpful. The only problem is on the way home it dumped my Yeti cup out of the cup holder and it lodged in some bushes. I had to go back home and get a rake to fish it out of the bushes. My cup, of course was damaged from being slammed to the sidewalk.