While the customer service was very good and helpful, I think the store layout needs to be improved to allow customers access to items that they need. For example, all I needed was a set of brake pads that any other store would allow easy access to. I strongly believe this would improve the overall customer experience.
I have reviewed them before and happy to do so again. Professional, friendly, and knowledgeable from initial buy through after purchase buy. Highly recommended!
Excellent services I bought my bike from them and the lifetime tire replacement warranty. of which vehicle be used twice. I’ve leaned about Florida tires heat and tires ! If they are not busy they replace while you wait
Zack took fabulous attention to my annual service and keeps up the Trek reputation of quality and customer service. Something as a retired business owner looked for in all my employees.