Trek Bicycle Store of West Phoenix Googlemaps

   1441 Reviews
13810 W Test Dr
Goodyear, AZ 85338
6235368454
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Recent Reviews:


Your employees courteous and cheerful attitudes

Years of trusted professional service and a well stocked parts department. It is like stopping by a friend’s house to work on your bike.

helpful and know what they are doing

Recently purchased a Trek E-Mountain Bike with a great price and service that was above other comparable bike shops. The staff was informative, friendly and made sure my experience with the new bike would be overwhelmingly great. Visited other shops in the Valley and found Trek to be the best choice for customer satisfaction.

Friendly staff and a beautiful store!

fantastic selection of products and very knowledgeable staff

Very knowledgeable and attentive

There has been a positive change in your shop crew’s attitudes. When I first bought my ALR5 in 2019(I think) the shop was kinda sloppy & didn’t seem to care much about their quality of work. But this last week, I brought my ALR5 in for recharging the tire sealant & you guys found bad rim tape & more than a few bullheads in the tires ! New tape, a little extra sealant & it is a joy once again to cruise around on that beautiful gravel bike ! Your guys explained everything that was needed & done & I was frankly amazed to be able to wait for the work to get done & how reasonable the bill was !

Quick service turnaround. Helpful staff.

Great service and awesome staff!

I had a bike fit appointment with Glen who was the most professional and kind person I have ever had the pleasure of working with. I had a three hour appointment with Glen, during which his technical knowledge and concern for helping me achieve a comfortable ride left me feeling really happy I had decided to get the bike fit despite having my bike for many years. If you have any questions regarding feeling comfortable on your bike and achieving fitness goals while having fun, you really need to spend time with Glen.

They staff is courteous, knowledgeable and efficient.

Great customer service!

Customer service was outstanding. JT, stayed after closing time to set up our new mountain bike, there was no pressure and we felt like VIP's.

Great shop, always friendly and helpful.

Friendly and knowledgeable staff.

I came during a "slower" time and had several people took care of my three bicycles quickly. I appreciate the quick service and clarity of costs. I am surprised at the low repair costs but certainly saw many items that are not priced competitively. I believe I understand the strategy but wondering if a more competitive costs and/ alternate cheaper items would help with sales.

Excellent, timely, and courteous I couldn’t ask for anything more

Friendly staff, professional and courteous. Work was completed in a timely manner with excellent results. Very happy with my experience at this location

Good Customer Service and a good products 👍