Wheeled the bike right in and was helped immediately. The man took time to look over the bike, ask me questions and give me options for the tune up. Said that it was a beautiful old bike and it was in good condition. Didn't suggest things I didn't need but did offer a range of options if I was interested. Real easy. Upon pick up the bike was in perfect condition for my next ride. Even found some new shoes! The man helping me on pick up spent extra time looking something up on the computer to help me out. Great service! It is even right next to a great bakery so I dropped in there for some pre-ride fuel! Great shop!
Had a pop tire on the back of my electric bike. Brought it in and gave me a quote for the price it may be. They didn't have the tube for the size which totally fine since they were willing to fix it with a tube i brought myself, instead of waiting a week or two for there’s too come. Totally chill people and great atmosphere. Only took a day to fix when they told it would be 3 or 4.
Everyone working at trek is very friendly, and being from Wisconsin myself, I’ve seen trek is very reliable and lasts a long time. Trek helped to keep my classic bike on the road and ready for STP.
The shop staff were knowledgeable and great to work with. They definitely enjoy the biking community and we're eager to hear where we have been with the bikes.
The team at Olympia is Amazing! If feels like a neighborhood bike Shop! Geoff is always a huge help! The guys here are all so friendly and knowledgeable!