Helped me get a part for a bicycle carrier that was damaged in a car wreck while I was in town on vacation. Made several calls and provided excellent service.
I like the friendly and knowledgeable folks at this store! It’s clean and neat and seems well run. I’ll be getting my bikes serviced here from now on. Thanks for the fast and excellent bike service Robby and Drew!
The staff was very nice and helpful for us even though we had little experience with new bikes. Test rides were encouraged and staff was very helpful to make adjustments
Very friendly and courteous staff, explained the scope of work needed and did the work for a bit less than the estimate. They also did a very quick turnaround. What’s not to like about service like that?
Robbie and staff always do a great job with our bikes. They are so knowledgeable and always explain what repairs and adjustments are necessary to maintain our bikes. We have also purchased bikes from the store and feel that we got a quality bike and exceptional service. We’re looking at E-bikes now. Our next adventure with Trex!
Fast and easy for anything you need to have done with your bike. Very professional staff that will make sure the problems are completely resolved in one visit...and they are honest and will give you the defective parts and provide you with an explanation as to why they made any repairs. Top notch service! Thank you
Enjoyed the employees knowledge and ability to answer my question at my level. They did not try to oversell or push certain products. Made the experience about what I wanted, my goals, and what would work best for me. Outstanding
The staff was great! They helped me pick out a bike and got it set up the way I wanted it. I will definitely recommend this Trek dealer to my friends and family!