Trek Bicycle Store Pensacola Googlemaps

   2512 Reviews
701 E. Cervantes St
Pensacola, FL 36601
8509126858
Visit Website

Recent Reviews:


Quality product. Outstanding service. Very friendly and knowledgeable staff. Fast turnaround for service, with great communication.
Report a concern

Customer service and professional expertise
Report a concern

The Trek Store Pensacola worked with Trek and got my wife a new e-bike even though her bike was out of warranty. There was a mechanical issue that could not be fixed. The Pensacola store got her an upgrade e-bike at no cost to her. They really helped us even though we didn’t purchase her old bike from them. Would highly recommend them over any Trek dealer in the Panhandle.
Report a concern

Fast, friendly service
Report a concern

Very friendly and helpful. Opened early just to help us. Outstanding place to do business.
Report a concern

The Trek Store is a great bike shop! They fix and maintain my bike and help me to understand what I can do to keep my bike in the best working order. Robbie, Drew and Bob are my new bike store family! Very helpful. Prompt, professional service at a competitive price. They know what they are doing and they are just all-around great guys! They usually have everything I need or else they order it for me. Come check it out and you will see what I mean.
Report a concern

Robbie was wonderful looking over my bike. He gave me confidence in your service. The work was done on the shorter side of his estimate which was very helpful. Thank you! I’ll be back Steve L. 😎
Report a concern

Friendly, knowledgeable folks that took care of our broken bike while vacationing. An absolutely wonderful experience.
Report a concern

Great customer service prices are reasonable. They always have the parts I need.
Report a concern

Terrific service and great people!
Report a concern

The Trek team did a great job getting me setup with my new bike.
Report a concern

Brought my Townie 9D in for a brake problem. They were very helpful finding out what the problem was and did fast and excellent work replacing the brakes. Will be back if I have any other issues.
Report a concern

We're from Tennessee on vacation in Florida. Took the wife's bicycle to get serviced. Bike operated as if it were brand new. Very professional and kind folks!!! Wish Trek Bicycle shop was close to our home! Pensacola is fortunate to have them in their community.
Report a concern

This is the best of both worlds! Trek store and a neighborhood bike shop! All staff is helpful and friendly. The services are top notch for tune-ups or new parts. Keep up the great work.
Report a concern

We purchased an Aima Big Sur and a Trek Townie Electra. They are great E bikes. Jarvis helped us with our purchase and he was very helpful, polite and extremely knowledgeable about the products. I will recommend this store and Jarvis to anyone that I speak to that is looking for a new bike, e bike or needs bike service.
Report a concern

Very professional,repairs done in timely manner
Report a concern

The guys in the shop are very pleasant and knowledgeable about bikes in general and Trek bikes in paticuular. They always have an answer and are willing to share their knowledge and do any required work well and timely. The owner Robbie is a great guy and is always a pleasure to deal with. Though I usually have an option of buying online I prefer to deal with a local bike shop and Pensacola Trek convinces mne that is the right choice.
Report a concern

Very nice and quick costumer service! Will definitely come again!!!
Report a concern

Thank you for your service I will be coming back to you for working on my tires only
Report a concern

Friendly employees, good communications on status and reasonable prices.
Report a concern