I'm not sure of the name of the person I worked with, but he was kind, understanding and helped me to find something I can use. I had not been on a bike for maybe 15 years and was excited but hesitant. He made it work.
First time customer here. I went in for a tune-up after a couple years of not riding. Staff was friendly and helpful. They guided me to the appropriate products based on my need, and didn't try to oversell me anything - even when I thought I was going to need something that was was more expensive. Great customer service overall. I'll definitely be a repeat customer.
Friendly, prompt, knowledgeable & extremely helpful service! The gentlemen at the register noticed that I was unloading a bicycle from my car & held the door open to greet me into the store. Great selection plus expanded variety online. The staff assistance was very much appreciated as I am new to cycling and not tech savvy. Twas an easy breezy enjoyable experience & I look forward to returning for future upgrades and speedy maintenance. Phenomenal phone service with my initial inquiry too! Kudos to the team!
Michael has always been extremely helpful and just plain nice. I sometimes think my relatively small biking needs won’t merit all that much attention, but they prove me wrong every time I stop in. I’m always welcomed and feel comfortable discussing just about anything bike-related, and sometimes more. They’ve gone above and beyond finding great solutions to my questions, and often times physical challenges, and I appreciate that very much. Thanks Michael, et.al. I’ll be back!