Lee was very helpful in assessing my nearly new used bike and could see that adjustments were necessary for me to safely ride it. I had experienced several falls when riding the bike and was really looking to selling it used so I could buy a safer bike. After his adjustments to the seat height and the handle bars it was much more compatible to my size. It was his explanation of its flat-footed design and how I need foot ready to support me before coming to a complete stop.
I was able to ride the bike behind the store experiencing the difference the adjustments had made. It led to a great bike ride when I got home and the confidence to ride in a charity bike event this weekend. I am grateful.
Friendly and knowledgeable staff. Very clear on by bike issues and the best course of action. Pricing was reable for the work required. Work completed ahead of schedule!
The good folks at Trek Racine take good care of me. They stay up to date on the latest and greatest products and technology, while lingering behind with me in the ice age when necessary. The pleasure of my bicycling experiences has increased dramatically since I became a customer of Trek Racine. John Rodriguez sets the tone, maintaining a very professional foundation, together with a very user-friendly atmosphere. I look forward to stoping in when I have the opportunity.
Michael was so helpful when I was choosing my electric bike. He explained the differences in the bikes and asked me the appropriate questions about my needs. I ended up with a fantastic bike that I plan to ride to work everyday when it's not snowing!
What a great experience! Huge thanks to the bike mechanics who helped me swap out my handlebars and stem—I’m so excited to ride again! Ben really took the time to listen, order the parts, and even track down the exact handlebars I wanted. He went above and beyond. I’d absolutely recommend the Trek store in Racine to anyone.
Great variety of every type of cycling gear you could ever need. Staff were beyond helpful and spent time answering questions and providing recommendations. Will be definitely be returning soon!
The salesman explained the Ebike and the Trek Electra very well.If we need service the shop will work on the Trek Electra. I will come back next year to look at Trek bike .Thank You Bob Heibling
John and the Trek Store Racine have been wonderful to work with. They are timely in their response and very professional in their handling of the entire process, from order to finished product and after!