Friendly and helpful staff, even laughed at my dad jokes, very knowledgeable. We came in for a flat and after looking over the bike they identified a couple of safety issues that needed addressing and I was glad they did.
I went in for a repair and an associate was right there to address my questions and find my solution. He listened without distraction and offered a way to get me back on my bike the next day.
Trek Racine is a helpful place to consider if you have any problems or questions about bicycles.
Trek representative listened to my thoughts about the uncomfortable handle bar grips and suggested a better pair. He also tightened all the bolts as well as the kickstand. I am a very happy customer.
Salesman John Rodriguez was very thorough in explaining the features of my new Townie Go. He was very helpful in me obtaining this bicycle. Nothing but good things to say regarding the whole process
John is great! Communication and hospitality were fantastic. My bike was ready in just a day, and they even assembled the P&A for me! I would highly recommend trek racine, friendly and fast service!