The reason I buy my E bikes from this dealership is because of service! Buying from dealers like you is because of having dependable folks to take care of me ! And my needs, this shop has never let me down and does excellent work and returns my bikes in wonderful clean and shiny condition!
I’m very thankful for Trek Bike Shop they get the job done in know time at all no matter how big or small and they are friendly and knowledgeable. I’m a happy customer thanks 😊
My bike was tuned up and a few repairs were made. Great communication and excellent customer service. I have many bikes and I have them all serviced here. The staff is very knowledgeable and friendly.
The staff has always treated me with friendliness and interest when I come in to the store. I appreciate this because, though I am sure that many customers are far more advanced and knowledgeable cyclists than I am, I never feel that I am treated any differently because I am simply just someone who thoroughly enjoys cycling for pleasure and exercise. The staff makes me feel welcome and interested in my needs. The services which I have had over the years, mostly repairs and tuneups, have always been done to my satisfaction. When I have come in to make a purchase staff has always explained choices to me and the pros and cons of different items.
The service is friendly, skilled and prompt. The cyclists of Kenosha and Racine are fortunate to have such an excellent full-service store. Ben and Lee are my go to experts for purchasing and repairing my bikes.
Service was excellent from the minute me an my wife walked through the door, I wish I had gotten the name of the sales person that helped. He was very knowledgeable and helpful never pushy at all