Their honesty. When I brought in a bike for new tires I was told I could get another year or two before I needed to change them. I purchased a new electric bike and the offered to hold it for me with no money down to give me time to think about it. You never see that kind of honesty in today’s world.
Great service! Kindness and patience when explaining my bike to me and what I needed to do to maintain it as well as the products that were available! I would highly recommend this store and the sales print to anyone needing wanting to invest in a bicycle and gear.
Every one in your service department are very friendly. I brought my bike in for a brake problem
and the team had it fixed I only a few days. I am very happy with the service.
Thanks
[NAME REMOVED]
Excellent customer service. Our salesperson was kind, patient and full of great tips. He helped us find the right bike and even helped us load it in our car.
I've always had Trek bikes so I knew when I wanted an upgrade, that's the brand I would get. Also the sales person who assisted was wonderful! Very informative...explained all features...compared....fitted me to the bike. It was a very easy comfortable experience and know that I can depend on them to be there for questions or repairs/service.
Thank you .... can't wait to put lots of miles on my new ride!