Everytime I have had a need for service on my bike I have been very well taken care of. I came in with a blown front tire and was taken care of the same day in about half an hour from start to finish, and it was very busy at the time. My husband and I are considering purchasing E-bikes and will likely be back soon to explore.
Excellent bike service and knowledgeable staff. They adjusted my bike perfectly and had a nice selection of accessories.
I was going to try another store in Milwaukee but there was no need to. This store had everything I was looking for and more!
Professional, knowledgeable, experienced, able to listen, offer advice and feedback. They want to make sure they understand the customer’s level of experience and their needs. I had valuable information to make my decision.
Walked in and Michael was quick to greet me, then was able to help me with my purchase. Made good recommendations on accessories, but didn’t pressure me to buy any. Very friendly staff all around, and I will continue to come back to this Trek store.