Trek was awesome! They were very patient with me and got me into the bike that was most fitted to my needs. I ended up going with the trek checkpoint, which is great for both gravel and road riding.
I have bought Trek bikes, exclusively, since the mid 80s. They are great bikes. I have used the Racine Trek service department a few times and have always been very pleased with the results.
Brought 2 bikes in for a recall. Did not buy bikes there. We were treated very very well. Everyone was very kind and attentive. They fixed my bikes while we waited.
I would absolutely do business with them again. Considering a new E-bike for my husband. Would absolutely definitely buy it from them.
Great customer service!!