The people at the Trek store in Schererville are always helpful, patient, friendly and knowledgable. They offer good advice and when they fix something you know it is going to work.
I was helped by an awesome young man named Luke E. He took great care of the bikes I needed work on. He was knowledgeable, respectful and overall very friendly. I will definitely be getting my bikes serviced here again. Well done.
I have been satisfied with the service, advice and programs the Trek Store in Schererville has given me over the 10 years I have been riding. Over that time period I have bought my first road bike and finished off a road bike frame with the help of the store's team.
It was a great quality product. I'm enjoying my Emonda sl 5 disc. It's like a corvette when I'm running roads. Had it for over a month and it's amazing. Everyone was helpful and knowledgeable. It was a great experience. Thank you
Your staff continues to provide great support and assistance- especially Allan and Vicki. Would like to see an expanded clothing department and accessories.
I have always been treated with respect . Having been a customer at three locations, a whole stable of bikes and over 20 years, despite my advanced age, my concerns and questions are still met as though I was a slim young rider.
Good morning. I was told that my bike (Verve 3) needed two new tires, ok fine. But then you happen to be out of stock on both tires I needed. The tires that were in stock were the next "better" tire at about $20 a tire more. I would hope a store such as yours would be better stocked in every day material. I'm sure that spring is a very busy time in the bicycle business. Plan for it!
Vicki Morgan rocks. She knows her product and her customers. We drive almost 25 miles to shop there as opposed to other bike stores closer to our house.