Only had bike for 2 days but so far love the e-bike. Service was wonderful, so glad that the bike was delivered to my home. Looking forward to this summer.
The sales staff were very helpful, friendly and didn't attempt to upsell us. They ordered and assembled the bike quickly and since it was a Christmas present, stored it for us until a day or two before we presented it to our son on Christmas eave. When we are in the market for another bike, the Trek store will be our first stop.