Trek bicycles are excellent quality. It is great to have a dealership near my home with knowledgeable, helpful, patient service staff. Best anywhere! A special thank you to Charlie.
I got great service when I took my bike in the other day. My bike tech helped me with my pedal clips, replaced batteries and put sealant in my tire. He took his time and made sure everything was ready to go before I left.
There is no way to say how much I appreciated your having put my exercise bike together. I don't know how that would have been managed without your having done this for me and so expertly.. Since the loss of my husband, and also my son, I've not had a person I could rely upon for assistance with mechanical things. So glad you all were so gracious to help me out. Again, thank you.
Your bike shop has quite a variety of bicycles to suit many different needs. Thank you for taking a bit of time to tell me about them and explain the different choices. It is good for people to have knowledgeable, capable people who can be of help in picking out the perfect fit in a bike.
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Friendly and knowledgeable staff that provided excellent customer service. I would definitely recommend them to anybody that needs their bike repaired or tuned up.
Friendly, knowledgeable staff that don’t try to oversell. They do a great job of listening and maintaining recommendations. Went out of their way to find me the perfect bike and setup. Store has a laid back vibe making it a fun place to shop. Highly recommend.
Their sales rep, Rob Hoffman, was a tremendous help with guidance on which bike I should buy, and he was extremely helpful in coordinating the pickup. Trek Wausau will receive all of my cycling business going forward.
Absolutely the best service on my bike, staff super friendly and very helpful. Extremely knowledgeable and go the extra mile to make sure all your needs are met. Highly Recommend!!