The service was straightforward, helpful, and informative. They tuned up my bike, updated my computer, and cleaned it up so it looks like a brand new bike. I would highly recommend them.
The gentlemen that helped me (I'm sorry I did not get his name-he had a bicycle tattoo on his forearm) was extremely professional, friendly and helpful. Excellent customer service.
Love Trek products. A high-quality product from an American, Wisconsin based company.