Their sales rep, Rob Hoffman, was a tremendous help with guidance on which bike I should buy, and he was extremely helpful in coordinating the pickup. Trek Wausau will receive all of my cycling business going forward.
Absolutely the best service on my bike, staff super friendly and very helpful. Extremely knowledgeable and go the extra mile to make sure all your needs are met. Highly Recommend!!
The service was straightforward, helpful, and informative. They tuned up my bike, updated my computer, and cleaned it up so it looks like a brand new bike. I would highly recommend them.
The gentlemen that helped me (I'm sorry I did not get his name-he had a bicycle tattoo on his forearm) was extremely professional, friendly and helpful. Excellent customer service.
Love Trek products. A high-quality product from an American, Wisconsin based company.