This was my second purchase at the Wausau store. Jack did a great job helping me pick a bike that will fit my needs. He suggested several accessories to complete the package so I am well equipped & protected. Thanks to all the staff for all you’ve done to make our experiences purchasing our bikes so positive.
Great knowledgable customer service and a complete line of products for any level of biking. I really appreciated getting my questions answered before purchasing a great bike
I brought a wheel borrow cart tire in for replacement. It's a bicycle tire. I was quoted $52 for a new tire,inner tube, and installation. The actual bill was for $45. Their service was great. It's nice to have a bill that's lower than you expect.
I’m 68 years old and thought I knew basic bicycling… well John was very patient and listen to me tell him what I thought I needed. He then sized my bike for me. He was very kind and made sure I was comfortable. He’s a keeper! I look forward to bike riding weather and our continuing relationship with the trek store!
John did an excellent job with our bike fittings. He was very friendly and professional and clearly knew his stuff. Looking forward to a more comfortable ride. Thanks!