Worked with Marlin re: my recent purchase of a Trek Verve 3. He was great. Very helpful. Very knowledgeable. My original plan was to convert my high end road bike to a cruiser. Marlin, who had experience with such conversions, provided excellent advice. The geometry of my road bike was not conducive to such a conversion. Marlin expressed concern that, while doable, he was concerned that the final product my not live up to my hope for a more comfortable ride. In the end, for a few dollars more, I ended up with exactly what I was looking for, and without ending up with an even more expensive freakish bike, that would not provide the level of comfort I was looking for, and whose market value in a resale would have plummeted.
Trek staff are all knowledgeable, welcoming to new customers and easily share tips to maintain or upgrade your ride. If I was looking for a first bike, Trek is the place to get it. From newby to very experienced riders, Trek is it!
I bought my bike from the shop ten years ago and I use them for service. Everyone is friendly and knowledgeable, If you are into cycling they are the best.