It is always welcoming to walk into Trek summit . What a great customer focused TEAM Teresa, Mike and our new mechanic I not sure I think [Doug] . We’re helpful polite giving me me a speedy repair, and getting me back on the road to finish my ride. In closing I must add over the years trek summit always provided me great service. There is new management at the store and it looks to be very positive and moving even further towards the best customer experience.
Thank you,
Ken sugzda.
Fantastic customer service from the moment I walked in. They explained everything to me very clearly and was open to questions I may have. The staff knew their products extremely well.
staff are always so helpful at the Summit location. Third bike I have bought there for the family and the advice we get is always on point. No pressure - just focused on finding the right bike for the person.