Absolutely amazing experience at this store and Curtis throughly helped me find the right bike and necessary parts to start my biking hobby. Could not be happier.
It was a "Red Carpet" experience from beginning to end. Old school personal customer service and excellent knowledge from the store Mgr to the staff team. Our bikes were GORGEOUS and the set up and delivery went well above and beyond our wildest expectations! Trek Bikes and the Univetsity Place Trek Bike Shop are worth the visit!
Great team, great support. Wish the pricing was a little more steady. Getting $2000 off deal on the bike I purchased less than a year ago kind of stings. Still love my bike and highly recommend Trek UP.
Every time I enter the shop, I feel like I’m part of the family. The service is exceptional, and the staff is incredibly communicative, which I really appreciate. I’ve been a loyal customer for some time now, and what truly sets this place apart is the unwavering consistency in service and support. From the manager to the mechanics, everyone is knowledgeable and treats you with the utmost respect. I’ll be going here for a long time to come. Keep up the exceptional work!!