Trek Bicycle Tacoma University Place Googlemaps

   3019 Reviews
3550 Marketplace W, Ste 102
Tacoma, WA 98446
2533932684
Visit Website

Recent Reviews:


Excellent customer service!
Report a concern

HAD SERVICE, BRAKES , DONE ON MY E-TRIKE. GOOD SERVICE & NICE PEOIPLE TO DO BUSINESS WITH. Also very reasonable in cost.
Report a concern

The team is great!!!!
Report a concern

everyone was real nice and very helpful
Report a concern

Always friendly and prompt.
Report a concern

I was pleased with the service I received this time around. Avery got the bike back to me in a timely fashion, as promised, and did a good job with the repair, replacing a broken front derailleur shifting cable, and the bike works as it should. I use the bike for daily commuting and appreciate his efforts.
Report a concern

Techs seemed very knowledgeable about bikes – not so much when it came to my electric bike. Very up front about not being trained to work on the motor itself and did not charge me for trying to diagnose the problem. I gave them 8 because their advertisement says they work on electric bikes, which is true, but they won't open up and work on the motor.
Report a concern

Very friendly staff!!
Report a concern

Great products , wonderful customer service , communication and purchase was very easy. Will shop again
Report a concern

Great product, great people, clean store. Isaiah, Gloria, and Avery are all great to work with.
Report a concern

I visited the store to buy a bike for my second-century ride to raise funds for Fred Hutch Cancer Center. Isaiah was fantastic! I wasn't sure what I wanted, but he guided me through everything. I am very thankful for the excellent customer service! Thank you!
Report a concern

Super helpful and knowledgeable staff!!!
Report a concern

Great selection of MTB Maxxis tires. Excellent service provided by techs.
Report a concern

Everyone who works here is amazing!!!
Report a concern

Avery did a great job, was very friendly, professional and efficient! Love the U.P. Trek.
Report a concern

Good
Report a concern

Friendliness and the help I got
Report a concern

Amazing service every time
Report a concern

Friendly, knowledgable staff, good selection. I was able to go in, say I was a beginner, and helped quickly.
Report a concern

Isaiah was amazing!
Report a concern