Trek Bicycle Tacoma University Place Googlemaps

   3040 Reviews
3550 Marketplace W, Ste 102
Tacoma, WA 98446
2533932684
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Recent Reviews:


Very helpful and did an awesome job with my bikes per usual!

Great service.

Friendly, competent service. Its always done right.

Very kind, knowledgeable and professional.

the bike is great and the people were pleasant and knowledgeable.

Isaiah helped me pick out the ebike and showed me how it worked when it was ready for pick up. He was very friendly and polite. He seems quite knowledgeable and made the whole process an enjoyable experience. The store was clean and everthing was presented in a professional manner. I would highly recommend Trek Bicycle to anyone looking for an ebike or enjoys bike riding.

Repair shop is awesome!

Nice bike and easy to adjust. smooth ride and bares weight well.

Fantastic service! Very friendly and knowledgeable staff

I purchased a e bike fx+ 1s with the help of the instant rebate program through the ebikes wdot. I really appreciated Gloria and Isiah help with answering my questions on ebikes. I came in on my day off after being told to check out this location from a rei employee. Isiah welcomed me in and asked what he could help me with. I let him know what I was looking for and how I basically didn't know where to start. He made me that he was very approachable and down to earth. There was no stupid questions and answered everything. Gloria helped me with rider safety and told me how to ride a ebike and what features the fx came equipped with. I was also surprised that this store did same day delivery. Thank you guys for helping me purchase my first e bike, I'm sure I'll be back to buy other accessories.

I had a problem with a repair and when I brought it to their attention they gave a good explanation and was more then willing to correct the issue. I would recommend your service to family and friends. Thank you for the prompt attention and corrective actions from your employees.

Gloria was simply perfection. She helped my 8 year old granddaughter feel comfortable on the bike, was patient and kind as we navigated the first ride without training wheels! Her lovely style and low pressure was a relief for me. We got a new bike tested, rigged up and in the back of my mini cooper within an hour. I'll be bringing my husband in next week, to look at a TREK electric bike. I hope Gloria gets a commission, I want to work with her again.

Top notch friendly service and knowledgeable people

Super helpful and extremely friendly, it's a place you want to come back to.

Quick and know what they're doing.

The personal nature of folks, makes staff very easy to relate to. The craziness of Isaiah🤣🤣 prompts a fairly relaxed atmosphere. Have bought a couple of bikes and many accessories from this store and each time they have offered useful suggestions and then performing necessary. Follow through whenever it was necessary to expedite the actual purchase . The only time I purchase didn’t work was during Covid, but that haunted all bike businesses. I’d recommend the store on a heartbeat.!

The bike excellent staff excellent glad I chose trek bicycle

The staff are fantastic. Knowledgeable and helpful.

I always feel welcomed and very well taken care of. I love the UP store and everyone there. Thanks for doing a great job always!!!

Fantastic customer service. Knowledgeable, kind, and supportive. I don't even own a Trek and they still worked on my bike.