Trek was able to check my bike in same day and complete repairs within a few days. Plus they took the time to check everything over for other issues. I also liked how the offered a price range of services. Staff was friendly as well.
We really appreciated the helpfulness of Jason in providing information about the different models available, help in processing the order for our bikes, and followup with delivery and familiarization. We love our new Trek Verve+ 4 bikes!
I’m willing to drive longer if it means I get the amazing customer service I always get at this location. Staff is always friendly and willing to work with you to make sure you’re getting what’s best for you. Making sure you are happy with any purchase or service being done.
Jason was so helpful and knowledgeable. He explained in detail and patience the e-bike specifications. He help us to experience a smooth transaction and thank you to the team at Redmond WA Trek that found the bike for us and help us putting on hold
Have been buying Trek for over a decade at multiple locations. Jason was, by far, one of the best Trek sales specialists that have ever taken care of us. He took my son’s questions and helped my son understand the bike. Thanks Jason
Great and attentive service from the moment you enter the shop. Not condescending ever. Straightforward and reasonable pricing. I'll always take my bikes to you guys