Trek Bicycle Tacoma North End Googlemaps

   612 Reviews
3009 McCarver St
Tacoma, WA 98403
253-573-9400
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Recent Reviews:


I thought the communication was great and the work on my bike was awesome. I’m thinking about bringing my two other bikes in before I put them away for winter.
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I have confidence periodic maintenance and new parts when required done by Trek in Old Town Tacoma keep my bicycle in the best condition possible.
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I walked into their shop with bad brakes on my ebike. They fixed the problem on the spot while I waited. Great service!
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Friendly employees and good customer service.
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Everyone at this store cares . Jason,Curtis & entire staff is amazing. I would not even consider going any place else. I you are thinking about a bike, give the this place a look. Well worth your time.
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You did not take weeks to repair my bike. The work was done in one day. You went the extra mile to make sure I had a charger and a new chain. I really appreciate that. You fixed the blinking lights on my gears without making it a big deal out of it. You were very kind and respectful.
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They did a great job on my Old Trek from the 1980's. Thanks
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Friendly and professional
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The team was kind, helpful, and had a quick turnaround with my bike fix which was greatly appreciated!
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Bearded guy was great!
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The bike mechanic who I spoke with absolutely amazed me with his diagnostic ability.
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This has become my Bike shop. They are friendly, knowledgeable, low-pressure, and always get me in and out in a fast time.
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The staff at Trek Bicycle Tacoma North End is phenomenal. Every single person I interacted with was courteous, professional, and incredibly supportive. What stood out most is that they weren’t just trying to sell me more things — they took the time to truly listen, understand my needs, and walk me through the how and why behind their recommendations. They explained everything in a way that made sense, making sure I felt comfortable and confident rather than overwhelmed or pressured. That kind of honesty and care is rare, and it made the whole experience feel personal rather than transactional. If you want a shop that actually puts the customer first — not the upsell — this is the place. I left feeling supported, understood, and genuinely valued. Trek Tacoma North End has earned my loyalty.
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The very best service and products
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The guys at the Trek store in Old Town are great. Always cheerful and super helpful and accommodating. Won’t go anywhere else for help with my bike.
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Jason and the entire staff was very professional and very customer service focused.
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Zach!!!
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The guys at Trek Tacoma are very helpful and knowledgeable. Highly recommend bike shop
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I dropped in with a problem. It was addressed immediately, diagnosed, parts were available and several fixes were completed the same day! The repairs resolved the problem. And, the staff are pretty cool.
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Friendly and respectful. Work is always well done
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