Jason was so helpful and knowledgeable. He explained in detail and patience the e-bike specifications. He help us to experience a smooth transaction and thank you to the team at Redmond WA Trek that found the bike for us and help us putting on hold
Have been buying Trek for over a decade at multiple locations. Jason was, by far, one of the best Trek sales specialists that have ever taken care of us. He took my son’s questions and helped my son understand the bike. Thanks Jason
Great and attentive service from the moment you enter the shop. Not condescending ever. Straightforward and reasonable pricing. I'll always take my bikes to you guys
The folks at Trek N Tacoma (formerly OTB) are very accommodating and will usually handle a minor issue on the spot. They are very knowledgeable and very good bike mechanics.
The staff is always friendly and willing to help out with bicycle issues and questions. Repair costs are explained up front or they will call you to say what the cost is after inspecting the bicycle. So great to have Jason still working in the area.
You've been there for a long time. You are well established providing important service for the Biking community. Your friendly helpful staff are appreciated.
Service first…..Travis,Jason,Curtis & Zack, these guys are amazing. If you even are just looking to buy a bike….this is the place to go. North end Tacoma/Ruston. Take the time to go see these 4 guys, I promise you will not find better service anywhere. People buy products from people they like & it would hard not like any of these guys. Just bought second bike in less than a year. I bought a FX 4 sport hybrid from FX 2 hybrid. I just ride in Ruston area so far & these bikes are perfect for enjoying the waterfront, point defiance & Owen’s beach area. Do not wait any longer. They have very affordable bikes to start out too.