I have had a great experience with Trek bicycles. Their bikes are comfortable, reliable, and fun to ride. I also appreciate the quality of their products and their excellent customer service.
Kaeley (sp?) has service my Domane for years and she does an excellent job. After installing a new chain and shifter cables several months ago, I experienced shifting problems due to cable stretch twice. Both time she made the adjustment quickly and shifting returned to what it should be. Excellent.
Noah seemed knowledgeable and was very pleasant to work with. I appreciated him helping get the bike in and out of the car. He did a good job on the bike.
Trek Bicycle Tallahassee has consistently great service, and I appreciate that they understand how important a prompt repair is to someone who rides her bike most days! Thank you to Kayley for having exceptional savvy and service!
Noah and Kaley are incredible. Very helpful and patient. They go above and beyond helping provide input and answer questions regarding different products.
I was very happy to find the bike I was looking for at this location. A friend recommended this store to me after having the same difficulty finding his bike locally. The store associate was awesome! My only regret is on me really for buying my accessories, because I'm not happy with the bike seat I purchased and its too far to return it. I assumed I could return it to any Trek store, but apparently they're independent of each other, so I wish I had purchased it online instead. I usually don't make impulse purchases and this is why.