The staff was very helpful and knowledgeable. They took the time to explain the process needed to repair my bicycle. The work was completed on time and my bicycle looks and runs great.
hannah helped me with a tire and tube change out. Very personable and got the job done promptly. Also pointed out other things I might want to consider at a later date.
This was the level of service I have gotten used to at TREK.
the service is awesome, the staff is extremly helpful, honest and transparent.
I never worry walking in that im going to be sold something i dont need or want
Replace tube and tire on the spot! I thought I'd have to drop it off, but he took care of it in a few minutes while I "waited"! I put that in quotations since it was so fast!
Every time I bring my bike for service, I am taken care of by friendly and knowledgeable staff. You can tell everyone working are bike enthusiasts. And yet I feel like I’m talking to buddies even though I’m a novice. Pricing for service is also very fair.
very knowledgeable service person with friendly helpful attitude. Not pushy with selling services that are not needed. Appreciate the positive attitude.