I’ve been buying Trek bikes here for years. The knowledge, professionalism and friendliness of the staff is like no other. I also take my bikes here for service. Their service is the greatest. They can diagnose quickly and repair in a short time if parts are available. I will be purchasing another bike here this week. I’ve been working with Ben for a long time now and he is the best!
The products are unmatched in quality,the colors available and sizes are amazing the price for trekfest was amazing,I wish it came with a kickstand but other then that I am completely in shock about my new bike ,some 40-50 mm high rise bars and a 50mm stem are coming soon .
Wonderful service! Friendly staff that's helps you every step of the way to get you fitted and back out with the bicycle of your dreams! I had a great time and was able to get in a bicycle that I will cherish forever. Thank you!
1. Expert recommendations. They always come up with the best solutions based upon their vast experience.
2. Quick turnaround.
3. Great service
I have been riding for over 40 years and I would call Trek South Tampa the best store I have worked with. They built a bike for me custom and they got me on an exceptional production model as well.
Lots of knowledge, strong team environment & culture, easy to chat with everyone there and all are willing to help or lend a hand with customers and among their own team.
Friendly, prompt & skilled service techs. Very helpful in diagnosing issues and making repairs. I have purchased 4 Treks and even received a new Trek Madone Gen 8 frame when my 2020 Madone Gen 6 frame had a issue. Trek honored the warranty! What an upgrade!
Great service is everything when it comes to dealing with specialty retail. You need to hire the best people to work on expensive bikes. And those people must be in service to the consumer.