Trek Bicycle Tukwila Southcenter Googlemaps

   2515 Reviews
331 Tukwila Parkway
Tukwila, WA 98188
206.575.1996
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Recent Reviews:


Everyone is very friendly
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Kim is always welcoming and helpful for whatever my bike needs are.
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I had a non-Trek bike that was sent to me from the manufacturer for self assembly but it had a damaged part. I took the bike to the Trek shop and they were kind enough to diagnose the issue and take the bike after I ordered a new part from the manufacturer and repair as well as assemble the bike. They told me the bike would be ready in a week, and it was actually ready within three days. I’m very impressed with the Trek store for their flexibility and great communication.
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The staff is very knowledgeable and always willing to help! Their recommendations are always helpful and welcomed.
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Kim and her crew give great service. I have two trek bikes and they keep them in wonderful shape.
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Friendly and helpful.
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You have the expertise to keep my eBike in running condition.
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Great shop with a nice selection on bikes and gear. Will return for more.
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Excellent service. Quality seems decent so far, need to see after 30+ days of use.
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Always friendly, always helpful.
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They did an incredible job of cleaning up my mountain bike. Hadn't done service on it for a while, great communication and turn around time. Bike rides like new, definitely will be going back for my next tune up. 100% recommend going for gear and service.
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The sales person knew his products and accommodated my needs nicely, thanks, Bob
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Although I don't own a Trek bike, I think they are as good as anything out there and the customer service is excellent! I had a mix up on an online order that I was trying to cancel. I talked with someone at the Tukwilla store that didn't follow through and the order shipped. I wrote a less than favorable review because of it and the manager called me a couple days later to see what she could do to make it right. You don't normally see that kind of customer service anymore. Most big companies couldn't care less what you think as long as the bottom line is good and they are making money. I've ordered a few things from Trek in the last few months, and their prices are usually quite competitive and sometimes they offer some exceptional deals. I have dealt with the University Place store several times, and the customer service there is very good also. They actually seem to care about their customers and have always been quite helpful. As I said, I don't own a Trek bike, but they will definitely be on my radar for my next purchase!
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Thank you so much for your help yesterday!
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Michael was very helpful and fixed my tire right away. He also helped me assess damage to my bike as it had fallen off my rack. He also checked my shifters for no charge and gave me additional Velcro straps to make sure the bike was secure. Everyone is in the shop was friendly and helpful.
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Superior customer service and product expertise.
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Trekhas very professional and caring employees who are very knowledgeable about their products. they will help you choose the correct products for you.
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very nice staff, helpful, nice well organized store
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What I needed was readily available and the associates were knowledgeable with the questions I asked.
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great products - well made and easy to use. Staff is very knowledgeable, helpful and friendly
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