Trek Bicycle Tukwila Southcenter Googlemaps

   2420 Reviews
331 Tukwila Parkway
Tukwila, WA 98188
206.575.1996
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Recent Reviews:


Great customer service and ample product line.

Friendly. Excellent quality of service. Knowledgeable.

Michael was very kind and polite. He made an effort to provide the best experience he could.

The staff members are professional and so nice

Everything.

Great selection of Trek products and great service!

Where to begin?! From the moment I entered the store I felt welcomed and comfortable. The shop smells good, the floor is clean, everything is tidy and the customer amenities truly made this a luxurious experience. I wasn’t walking into another grease shop, I wasn’t met with judgmental looks. I was able to ask Kim anything and everything. She understood exactly what I needed and made the whole process easy! Can’t wait to come back.

Great people working in service. They listen, diagnose and explain.

My tech was very knowledgeable about products and very helpful with installation.

Recommendations from the staff

I was able to get everything I plan to buy. The staff was very helpful and knowledgeable.

I went there to pick up my bicycle, and the first thing I noticed was how amazing the store smelled! I was warmly greeted by Kim, who provided exceptional customer service. She explained everything clearly, asked if I had any questions or concerns, and made sure I had everything I needed. I finally feel like I’ve found a place that truly knows their stuff. The customer service is a solid 20/10. The store is clean, well-organized (my OCD didn’t even flinch!), and overall just a pleasant place to be. Oh, and I love my bike! Thank you, Kim, and the rest of the team!

Friendly, responsive

Knowledgeable, friendly service

Kim and Michael had an excellent customer service.

Kim was knowledgeable, helping by phone several times as well as in person when I went to the Tukwilla store. She set up several bikes for me to test ride and installed accessories on the bike I chose. I love my new bike!

Trek products are the best in my book. The staff at the store are amazing with their customer service support. I want to thank Kim for taking care of me and my bike on last week. Keep up the good work!

All the staff, both sales and service are professional, very helpful and in the case of service, exceed my expectations

Staff was very knowledgeable for a new rider and prompt about building the bike and communicating when it was ready! Great bike inventory too.

My family and I have had our bikes maintained at the Trek Tukwila branch for years. We have always received outstanding service and advice with no pressure to sell us something that we did not need. I recently took my wife's bike in. It had been shifting erratically. Alex (Trek regional manager) happened to be working in the store that day. He jumped on the bike, took it for a ride and identified the problem within minutes. I highly recommend these folks for any of you biking needs.