Trekhas very professional and caring employees who are very knowledgeable about their products. they will help you choose the correct products for you.
Good selection of bicycles, not so much clothing or accessories. Technicians seem very qualified, wait time seems a bit excessive.
Horrible concrete floors in the the Tukwila, WA. store, walking in cleats is life threatening. Just place a strip of carpet or something down so I can walk my bike back to the service area.
My bike needed $600 dollars of tune-up/work after just two years and about 1500 miles. Seemed like maybe extra work, maybe ideal, maybe not necessary.
Excellent service when I was buying the bike tho.
As someone who is new to cycling, I appreciate all the helpful information that Kimberly provided around the sport and the gear in general in addition to helping me purchase my first Bike. She was great.
Coming into Trek in Tukwila is always amazing. Am I paying the lowest possible price for bicycles & services? No.
Do I always get super helpful staff members, great advice, amazing products & services done on my bikes. Also, absolutely yes. It's worth every penny I spend here. Great company, great people.
I had some repairs and maintenance done on my road bike and it went well. The cost was reasonable and the repairs were successful. The staff was knowledgeable and professional.
Brought in my 2015 Domane 5.2 for a much needed service and in return received virtually a new bike! The work and customer service were excellent and their estimate was spot on. Highly recommended!