Michael was very professional and kind in helping with servicing my Fenders/ Kickstand. Also, the other shop employee was very informative and helpful about our inquiries of different products! I would definitely drop by again!
I had a non-Trek bike that was sent to me from the manufacturer for self assembly but it had a damaged part. I took the bike to the Trek shop and they were kind enough to diagnose the issue and take the bike after I ordered a new part from the manufacturer and repair as well as assemble the bike.
They told me the bike would be ready in a week, and it was actually ready within three days. I’m very impressed with the Trek store for their flexibility and great communication.
They did an incredible job of cleaning up my mountain bike. Hadn't done service on it for a while, great communication and turn around time. Bike rides like new, definitely will be going back for my next tune up. 100% recommend going for gear and service.