The young man that oversaw the process was amazing. He was knowlegable and did a great job communicating the repair information. They did a great job. Thank you!
Everyone in the store is super friendly and knowledgeable about bikes and all things cycling. I brought in two of my bikes for service, and they took care of both with no issues. Ben and Mario were especially helpful — they answered all my questions and assisted me with ordering the extra parts I needed. Great experience overall!
Employee at the counter (Mario? ... his name started with M) went well beyond my expectations by calling other shops to search for for an out of stock item (Shimano hydraulic brake oil). Found it at the Newbury Park shop (the Camarillo location).
Knowledgeable staff, quality products, and efficient business systems make for a pleasant experience. Store has good selection and broad inventory. Excellent customer service and convenience. The staff is uniformly excellent.
Joseph was super helpful in finding me a replacement stem the minute they opened the store on Sunday at noon. Dude dropped everything to find me exactly what I needed.