Trek Bicycle Ventura Googlemaps

   3945 Reviews
4060 E Main St
Ventura, CA 93003
8056448735
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Recent Reviews:


Staff shares their experience with you in an easy to understand and friendly fashion. They want everyone to be experienced riders! Never pushy.
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The bicycles I have purchased from Trek are quality equipment. Trek also provides a great selection of bike types and group sets to match my different riding styles. Customer service and maintenance support is top notch. I appreciate how the staff goes out of their way to assist you.
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The service department people are always courteous and knowledgeable.
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Bike repair personnel very knowledgeable, welcoming and helpful.
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The service helped me right away even though he was working on a bike. Had to make a few spokes.
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The bikes are amazing! The store is clean and well organized. Staff is friendly and willing to help. Even willing to give advice without demanding that they do the work for you.
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I called and then stopped by and was greeted warmly by zack! He not only checked the tension on my chain, but cleaned and re-lubed it! I really appreciate his attention to detail and his kindness!
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Went in for tubles and rim strips for my wheel which was popping tubes due to exposed spoke nipples. They weren't on display or self-serve, which was annoying. However, the associate who freed up and ended up helping me was pretty friendly, knowledgeable, and able to get me on my way. I deducted a point because if I could just walk in, grab what I knew I needed, paid, and left, then it would have been faster and easier for me. But the employee who eventually came was very pleasant to work with so the overall experience was fine.
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The service personnel are very knowledgeable and help an elderly lady put her bike on rack
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The technician fully explained my situation and completed the work in a short time. Great service!
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The intake was smooth and detailed. We thoroughly discussed my options and I asked for recommendations. We came up with a plan and worked up an estimate that was VERY CLOSE TO THE FINAL COST.
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Mario was extremely helpful. Went into the service area to find some rim tape for me. Gave me some great advice for taping my mtb rims.
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Customer service and inventory
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I believe his name is Joseph Helped me find exactly what I needed and saved me 1500$ on top of it. Great store and communication from service as well.
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everything. I've always been a fan of trek products and their shops and service
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I purchased a tube for my grandson’s bike. The female who handled the transaction was very polite and appreciative for my business.
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The customer service from the shop in helping me pack and ship my bike cross-country was top notch.
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The techs in the service department are knowledgeable, helpful, efficient, and super friendly. I have been very impressed every time I engage with Ben, Jared, Zack and Mario. The Trek and Bontrager products are reliable and the company stands behind them. Keep up the great work guys!
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I walked in and was able to get some basic service done while I waited, super impressed!
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Best customer seevice evee!! Staff really knows their stuff. Highly recommend for all your cycling needs.
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