I got a flat tire on the W&OD and limped in to Trek in Vienna. Xander was on duty in the shop and he took care of me on the spot and got me out riding. Awesome dude who knows his stuff.
Great communication for purchase over Locally from Kuat manufacturer. Offered to assemble the rack for us and test fit it in the store with our bikes before purchasing. Great experience!
The bike tech who installed my bike computer was great. He took care to set it up properly and also took time to make sure my bike was working properly.
Zander provided great customer service! I was shopping for new cycling shoes, he was kind showed me several options online and in the store. We found a perfect pair to Trek Velocis.
My e-bike was not from their store but they an interest to fix the bike.
I was very happy with their professional service.
I would go back and take other bikes back to them If could not fix them myself.
An abundance of selection, wide variety. My salesperson was so friendly and so knowledgeable. Know wonder you have a 4.9 rating. I’d like to give you and him a 5 star rating. I’ll be back.
I very much appreciated the assistance I received from a young technician and an older technician regarding a failure of the cleat on my new shoes, including how to repair it in short order. Very much a "let's see how we can help you out" and they kept trouble shooting. I appreciate it
Everybody in the shop is friendly and helpful.
Ron is an excellent mechanic. He can fix any bike problem. He is very knowledgeable and with great experience. He does high quality job and also in short time. Thank you very much, Ron.