The Trek store in Waco has been welcoming and helpful since day 1. The new manager made a seamless transition and kept up the good vibes that the store has always had!
Everything, but what keeps me going back to Trek is the excellent customer service. They are always very polite and they explained everything to me. English is my second language and they always have time to explain me things in different ways
The bike seems to be of good quality. The salesperson did a really great job of answering all my questions and was really knowledgeable. Very professional and kind.