Trek Bicycle Waco Googlemaps

   479 Reviews
1120 Lake Air Dr Suite# 200
Waco, TX 76710
2546516784
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Recent Reviews:


Variety of products. Reasonable prices. Friendly and helpful staff.
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VERY helpful! Experts! Genuinely enthusiastic to take care of my needs! The folks at Trek Waco stop at nothing to get things right! Top drawer service!
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Good inventory of bikes and accessories. Staff is very friendly and helpful.
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The staff (Jack) was friendly and knowledgeable. He helped me find what I needed and was happy to show me around the store.
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The service is excellent and very informative
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Bikes feel high quality and staff was ver informative/friendly.
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Trek had exactly what I was looking for, in stock.
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I have always had an amazing experience at the Trek store in Waco, Texas. Crawford (the manager), is knowledgeable, kind, and professional.
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Employees were very helpful when we were looking for an e-bike.
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The products are high quality. Ralph walked me through each step of the selection process. All products were available.
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Great service all the way around. And a quick in an out time. My bike rides like new.
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Complete service,
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Trek’s service stands out because it’s not just a quick tune-up—it’s a full-on system of precision, expertise, and accountability that most bike shops simply don’t match. Their technicians are factory-trained and follow structured service tiers, which means every adjustment—from brake alignment to drivetrain calibration—is done with intention, not guesswork. They use high-quality tools, genuine parts, and detailed checklists to make sure nothing gets overlooked, whether it’s a basic Level 1 tune or a deeper overhaul. On top of that, their turnaround process is organized and transparent, so you’re not left wondering what’s happening with your bike. The real edge, though, is consistency: no matter which Trek shop you go to, you’re getting a similar standard of care, which is rare in the cycling world. It’s basically the difference between a random repair and a professionally engineered service experience—clean, reliable, and built to keep your ride performing like it should.
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Personnel are very friendly and knowledgeable.
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Great Customer service, was able to test drive multiple bikes and get details on the trims for the models to narrow down my options and purchase my first new bike.
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Service was great. The staff were very knowledgeable, friendly and helpful.
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Love all 3 of my bikes I have purchased from the Waco Tx TREK store. The customer service is beyond anything anyone could expect. They take the time to explain things, answer questions and make sure you are getting exactly what is needed for an awesome ride experience. Crawford, Ralph and Kenny at my local store take such good care of all my biking needs!
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Crawford was great to work with. He went through all the bike options that were applicable to me without trying to pressure me to choose a higher priced bike.
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Very friendly and helpful
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